Reviews (497)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

October 16, 2025

Easy to use and support is super helpful/accomdating when you need it!

Crema Coffee Roasters
United States
About 2 years using the app
October 12, 2025

Great customer service response to app users, Give us all the features we need and collects great data, lots of customizable options! super happy

The Night Owl
Australia
Over 1 year using the app
September 28, 2025

Really great product that is very easy to use.

Support team are also very quick if needed.

Highly recommend using them and very good pricing compared to other options.

Jeremy Hoye
United Kingdom
3 months using the app
September 18, 2025

So far so good, we had trouble setting it up but their helpdesk help resolved the issue efficiently.

Wine Shop Lanzarote
United Kingdom
6 days using the app
September 17, 2025

Great customizable app for our post purchase survey. Also, great support from the team.

Platanomelón
Spain
22 days using the app
September 8, 2025

Very easy to install, super helpful and quick support. 100% recommendation!

Yoga Journaling
Switzerland
3 months using the app
September 1, 2025

Honestly, Zigpolls the only post-purchase survey tool we'd ever use. Jason is always available to help us out. Incredible product!

Yumi
United States
15 days using the app
August 20, 2025

Amazing customer service, user’s interface is very intuitive and easy to program even if you are new to this type of tool. Has amazing features and love the multi language capabilities. Am 100% sticking with it.

NouLuv
Canada
About 1 month using the app
January 15, 2026

Great survey app - intuitive to use and scales very well with our business. Really satisfied.

Revibe KSA
Saudi Arabia
Over 1 year using the app
August 13, 2025

Best app, minus the telemetry. But it's good!

One Up Party Canada
Canada
Over 1 year using the app