Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and highly customizable, ideal for post-purchase feedback and newsletter signups. It's praised for its seamless integration with Shopify and Mailchimp, diverse question formats, and ability to limit survey repetition. Merchants appreciate its comprehensive dashboard analysis, excellent customer support, and affordability. Many reported a significant increase in response rates post-installation.

February 19, 2021

This app is amazing, the level of flexibility and customization is way better than I would have expected. Customer support and setup help is also an amazing layer to this product. I would recommend this app to anyone with a Shopify site!

Love Stories In Code
United States
10 months using the app
January 31, 2022

Great app, and most importantly a support team with complete full on prompt support to your needs and questions.

Balandi
United States
9 months using the app
October 30, 2021

Amazing app and the customer service is on another level! Jason answered my questions quickly and helped me build the perfect survey, thank you!

BikeTigers
Romania
9 months using the app
October 22, 2022

Easy to use, amazing functionality with very responsive customer service! We switched over from Hotjar.

nightcity clothing
United Kingdom
9 months using the app
July 14, 2021

This app was just what I was looking for. It's really easy to understand and the support team is fast and helpful.

fretboardgeek
United States
9 months using the app
January 4, 2023

Measure what visitors (customers and not) think, about basically anything you want!

This is a very useful app, with plenty of control as to what is asked, how frequently, and how (email, site widget, etc). It has a sensible configuration process where you create and order the questions, which is highly customizable. Ask for yes/no, +/-, multiple choice, long and short answer, responses. It's good to gather info!

Very good, responsive support (I had a Q or two that wasn't covered in their FAQ).

Buck's Spices and Herbal Apothecary
United States
8 months using the app
October 31, 2022

I had some questions I needed help with and the founder jumped on a Zoom and helped me out and even made some custom changes to the app for me!

SmileMail
United States
8 months using the app
December 15, 2022

Zigpoll is a fantastic tool for anyone navigating eCommerce and their brand into the turmoils of the first few months. Getting to product-market fit can be exhausting, and customer surveys are a great way to eliminate a lot of the guesswork by getting real feedback from real people exploring what you've created. The interface is fantastic, with seamless integrations, and Jason has been of great help in getting us started.

Simpler Ways
United States
8 months using the app
October 15, 2020

Awesome app. Awesome Team. Awesome Support. Fairly simple to use.One of my other apps was conflicting with the exit intent popups and the team was prompt to respond and fix that for me. Keep up the good work. Kudos !!

UltShult
India
7 months using the app
September 15, 2020

ZigPoll goes WAY above and beyond expectations!!!! I've never experienced anything like it. He is lightning FAST in solving problems, coming up with solutions and helping me achieve my business goals. I didn't even realize I needed this tool until he helped me implement it for a particular experiment I'm conducting. Needless to say, I'm SOLD!!!!!

ArtAtAfrica
South Africa
6 months using the app