Reviews (471)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.

March 6, 2024

Awesome product, never had an issue with it. Super helpful customer insights. Jason (founder) is super easy to work with and always helps when we have questions. highly recommend

Locale
United States
11 months using the app
April 17, 2024

It does what I need it to link in with orders and customers. I've needed support twice now to ask if I can do certain things and both times received excellent help. I do know I'm only using part of it's function too.

The Brick Tile Company
United Kingdom
10 months using the app
March 6, 2023

Excellent and Quick customer service. No problems installing or using this app. Been using it for a while now and its a great way to find out any friction points your customers might be experiencing & extra data always helps what,s working and what,s not. Great value for money IMO. Cheers Cameron

Gundam Express Australia
Australia
10 months using the app
June 13, 2023

Awesome experience using Zigpoll, so many options that we need are right here and the customer service is great

Dossier Perfumes
United States
9 months using the app
August 18, 2025

It's really helpful

CABINZERO
United Kingdom
About 1 month using the app
December 15, 2022

Zigpoll is a fantastic tool for anyone navigating eCommerce and their brand into the turmoils of the first few months. Getting to product-market fit can be exhausting, and customer surveys are a great way to eliminate a lot of the guesswork by getting real feedback from real people exploring what you've created. The interface is fantastic, with seamless integrations, and Jason has been of great help in getting us started.

Simpler Ways
United States
8 months using the app
April 21, 2024

Once you get the hang of it, it's very helpful. Any confusion though, the staff is more than happy to help. Thank you!

Merry Go Sweets
United States
8 months using the app
April 16, 2024

Fantastic customer service. I sent an email request about updating legacy APIs and received an immediate response helping me resolve the request.

Mom Water
United States
8 months using the app
December 4, 2024

Awesome and simple app! Nice pricing plans and very quick support! Thanks Jason

Tilipix
France
8 months using the app
September 7, 2025

Zigpoll is very helpful. The sellers who pay attention to customer understanding should try this out. Highly recommended.

JALIZA
United States
2 days using the app