Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

February 3, 2024

Amazing customer service

Advancedportrait
United States
19 days using the app
February 19, 2024

Super outil pour recolter des informations
Utilisation simple et efficace
Propose beaucoup d'options pour s'adapter à toutes les utilisations.
Je recommande

Draeger Paris
France
About 1 month using the app
February 28, 2024

So far, it's a great app that's easy to use and has a very fast customer support. Great!

FeelRooty
Slovenia
About 6 hours using the app
March 13, 2024

Works as it should. Received immediate support!

Anvil Card Co.
United States
About 2 hours using the app
March 11, 2024

La acabo de incorporar hace unos días a mi checkout y me ha gustado mucho. Cumple con lo necesario y es intiuitivo y fácil de usar y de personalizar aspectos.

The K Beauty Store
Mexico
9 days using the app
April 15, 2020

It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.

Crown Rash Guards
United States
Almost 3 years using the app
February 8, 2022

We are just starting out and were looking for a survey app to collect feedback. Since nobody on our team has any deeper programming skills, we wanted something that is simple, easy to use, still offers lots of customization and first and foremost, that works. That's what Zigpoll is! The UI that let's you create your polls is super easy to grasp and we had our first poll up and running in 10 Minutes, no problems. Also, their customer support is great!

okioki
Germany
Over 2 years using the app
June 10, 2020

This is a great app to gather customer intel. A lot of features for customizing polls to your needs. Easy to use and customer support is fantastic! This is a must have app.

Essentia Natural Memory Foam
United States
Over 2 years using the app
June 20, 2022

Excellent customer service. This is my second time reaching out and I have received quality help each time. Thanks Jason!

Affirmation Cam Covers
United States
Over 2 years using the app
April 8, 2022

Just started working with this app, and so far it's doing everything I expected it to do. It helps me get input from my webshop-vistors. Jason also responds very quickly to support questions and will help you solve any issue - if an issue occurs.

Wahoe_edubox
Netherlands
Over 2 years using the app