Reviews (350)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.
Refine
-
By rating
Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!
The best app i've ever used. It's so easy to gather so much data from your customers. Highly recommend to everyone
I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you.
Couldn't fully test yet but support is already really good. Thanks!
Really nice support
Small independent studio's work, very nice ux in Survey, but the UX in the "Account - Metrics" needs to improve. there is some small bug but its bearable in Survey.
Writing this review to highlight the amazing customer support. I had an issue and i contacted Zigpoll. Within 5 minutes my problem was solved by Jason. Very happy with this app
Good app with great support team! Thank you Jason! ;)
The product works fine...but it is very expensive if you are doing polls.