Reviews (471)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.

July 13, 2024

Great, intuitive app for integrating surveys into your Shopify store. Lots of flexibility with settings without getting overly complicated. Great support when you have questions. Highly recommend!

Clearly Loved Pets
United States
3 days using the app
March 17, 2025

Super easy to use and very reliable. You probably won't need customer service, but if you do, they are so fast and professional! I will always use Zigpoll for my survey needs! Thank you guys!

Cotton Street Art Company
United States
About 1 year using the app
August 29, 2024

This is a great app and Jason was a great help in getting things setup & running. I love that the surveys are very customizable from the get go. 10/10 recommend.

lelive africa
South Africa
3 days using the app
August 23, 2023

Easy to use, plenty of different survey options, and great customer support. Would recommend. The exit page survey is worth it, especially for very small businesses just getting started.

Mineralized Deodorant
United States
About 1 year using the app
March 28, 2025

Excellent app, that really gives a lot of opportunities to do after sales (or other) surveys. It is pretty easy to edit and setting up the questionaires. I definitely can recommend it.
It helped us, to really know, where new customers are coming from, since the numbers within Meta are no longer trustworthy.

PooPick - Plastikfrei Gassi gehen
Germany
Over 2 years using the app
November 22, 2023

Amazing app, highly recommend! Incredible support too :)

Burrito Baby
Australia
About 1 year using the app
August 26, 2024

I tried out many other apps and this one gets me so close to the desired goal. With their fast responding support team, we were able to figure out how to pass values from the product to the survey and back. Although I had to use another app to display the data the way I want on the page, it still got me 90% of the way there. The support alone plus the flexibility they have in meeting you where you are by considering ways to tweak their app, makes it worth the price.

7OH+
United States
3 days using the app
April 25, 2025

Zig Poll has completely changed how we engage with our audience. It's super intuitive, beautifully customizable, and actually makes getting feedback fun and effective.
We’ve seen a noticeable boost in interaction and the insights we’ve gathered have been incredibly valuable. Plus, the support team is top-notch—quick, friendly, and genuinely helpful every step of the way.
If you’re looking for a smart, seamless way to connect with your audience, Zig Poll is a total win!

My Scout Group Shop
Canada
2 days using the app
March 20, 2025

One of the best experiences I've ever had, simple, on point, very well explained, and Jason was super nice.

Meze Audio - Sound. Comfort. Design. True high-end.
Romania
11 months using the app
Edited June 21, 2025

Easy to use and set up, lots of functionality for customisation. Customer service is very fast and efficient! Thank you Zigpoll

handmaid
Australia
12 months using the app