Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.
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Thanks to Jason for being so responsive and helpful - great app!
My quest for my project led me to Zigpoll, and it revolutionized the game! Creating engaging surveys with their drag-and-drop interface is a breeze, even for tech novices like me.
But Zigpoll shines beyond creation. Targeting specific customer segments and analyzing results through intuitive reports and AI-powered insights unlocks actionable gems. Their AI revealed a hidden checkout snag that, once fixed, boosted conversions!
The true cherry on top? Support. Their team is lightning-fast and helpful, going above and beyond to craft custom surveys.
Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!
I needed a post purchase survey. I’m not technical at all so asked support for help. An almost immediate response by Jason and it’s all set up! 10/10 for customer support with this company. Thank you.
Couldn't fully test yet but support is already really good. Thanks!
Really nice support
Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!
Small independent studio's work, very nice ux in Survey, but the UX in the "Account - Metrics" needs to improve. there is some small bug but its bearable in Survey.
Good app with great support team! Thank you Jason! ;)