Reviews (530)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

July 17, 2024

Great app, already gathering valuable information about my site visitors and customers. Fast and knowledgeable customer service. Jason (owner) is super helpful. Fully recommend if you are looking to gain some insight into your web traffic.

Retreat Candle Co
Canada
13 days using the app
July 29, 2024

Fantastic app!

We are getting very high customer engagements after checkout - 1 in 5 customers fill out the survey. Works with Checkout Extensions, flexible, support is very quick to sort out issues. Couldn't be happier with the results.

Ideal Nutrition
United States
13 days using the app
May 21, 2024

We use the app on all our Shopify stores now to collect post purchase feedback and NPS score emails. We are just scratching the surface at this point.

We had an issue with reaching the max number of emails we can send per month on one of the highest plans but Jason really helped us out during one our busiest times of the year by increasing our email send limit. We really appreciate that!

STRĀ
United States
12 days using the app
August 6, 2024

Useful app for collecting customer feedback. Set up and customization is intuitive, with good instruction/ documentation, user-friendly application to your site / emails with analytics. The support is responsive and helpful. Lots of features at the $25/mo tier.

Jazwares
United States
11 days using the app
April 19, 2024

Absolute game changer this application. You gain so much knowledge about your customer especially the survey on the thank you page (+70% completion rate).

Next to that I would like to mention that Jason, who happens to be the founder, his support is exemplary. Quick and detailed responses who get you onboarded fast!

I would recommend this app to anyone who seeks deeper knowledge of their customers.

Ps
Many apps slow do your store which I did not notice with this app

vctrade.nl
Netherlands
10 days using the app
March 31, 2024

I recently added the the app, and so far I am enjoying it! It's fairly easy, I love the analytics, and it has many options for surveys to use. I wanted to try doing a survey a little different than I've done my others, so reached out to customer service. Jason reached out to me quickly, and helped me with the multitude of questions I had for him. He made sure he understood what I was asking in order to properly help me, and I truly appreciated it. Would I recommend.... absolutely! And thanks again, Jason! You're awesome.

LEWA Candle Company
United States
10 days using the app
October 16, 2025

Easy to use and support is super helpful/accomdating when you need it!

Crema Coffee Roasters
United States
About 2 years using the app
August 14, 2025

Zigpoll is an excellent survey tool—easy to set up, user-friendly, and packed with useful features. It’s helped us gather valuable customer insights effortlessly. Jason has been especially helpful—quick to respond, patient, and thorough in resolving any questions we had.

BEX® Sunglasses
United States
Over 3 years using the app
January 15, 2026

Great survey app - intuitive to use and scales very well with our business. Really satisfied.

Revibe KSA
Saudi Arabia
Over 1 year using the app
November 14, 2025

Great app, does so much more than we use it for.
Jason has been great with support.
Thank you

Manbi / Park-Peak-Piste
United Kingdom
12 months using the app