Reviews (530)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining customer insights to boost conversion rates and optimize marketing. It's praised for flexible, customizable surveys like post-purchase and exit intent, with ready-made templates and a powerful logic system. The app integrates seamlessly with Shopify, offers clear analytics, and features AI and auto-translation for efficiency. Merchants commend the easy setup, intuitive interface, and responsive support team for personalized assistance.

October 11, 2024

Super easy to set up and use the surveys with a huge variety of templates to choose from. If you get stuck their support team responds very quickly and will help you through the issue too. I would highly recommend this app if you want to add surveys to your site!

Play and Talk
United States
25 days using the app
August 20, 2024

We recently integrated Zigpoll into our Shopify store, and it's been a pretty fantastic experience. The software is very customisable, and very easy to tailor to our needs. Installation was a breeze, and it integrates seamlessly with our Shopify, which allowed us to quickly launch our surveys.

The user interface is a bit old-school in design (currently), but very intuitive. This makes it easy to create surveys and option flows. The output graphs and data are in easy formats too. The simplicity in design makes it quite simple to use and understand, even when working with complicated survey options.

A real standout for us, was our support experience, which has been outstanding. Whenever we reached out with queries, the team responded almost immediately, and resolved any questions, with speed and efficiency. Their dedication to customer service really endeared us to using their solution.

Overall, Zigpoll has been a great tool, with minimal hassle. We highly recommend it to other Shopify store owners looking for a great survey app that works well with Shopify.

LubeShop
South Africa
25 days using the app
August 22, 2025

Easy to use and deployed quickly. I customized an NPS survey with additional questions easily, and we are already seeing a better response rate than the previous tools.

Snibbs
United States
18 days using the app
November 18, 2024

The customer service is top-notch. Just had a 30 min video call with Jason who walked me through setting up a poll to meet our company's specific needs. It's exactly what we were looking for and didn't think we'd be able to achieve. The ability to drill down with this app is impressive and we are really looking forward to seeing what we can do with it. Super impressed.

The Rescue Kit Company
United States
20 days using the app
April 30, 2024

This app is easy to use and construct the logic on surveys. Perfect for people who want to level up their site without needing to research coding. There are a few things that come across as "clunky" but for the price it's not worth complaining about.

Vantage Duo
United States
19 days using the app
September 11, 2025

Amazing app - especially useful on the Thank you page. The targeting options are absolutely perfect and translations done in a few seconds and very accurate. The surveys look amazing, very interactive the confetti on the end of the surveys is quite cool

The predefined slides are perfect for getting started, so you don’t have to reinvent the wheel and can rely on the experience of the app developers.

We are very satisfied with the product and with support received from Jason.

GPerformance
Slovakia
15 days using the app
May 2, 2024

The first Survey was so easy to create, and it worked!! Exactly as I hoped it would. It delivered the outcomes we expected too.

We had one issue (user error, not app related), and the response from the help team was exceptional. They followed up a few days later, too.

In a world full of monologues, having meaningful dialogue is unexpected.

Bourbon Brothers Australia
Australia
16 days using the app
June 8, 2026

Just came off a call with the owner; very helpful tips & tricks in order to capture more people. So far, a seamless experience.

Norelie United Kingdom
Netherlands
2 minutes using the app
May 1, 2024

Zigpoll provides a range of formats for your surveys, easily connects to your Shopify store and the customer service is great and always helps to provide the solutions.

SISU MOD
Canada
14 days using the app
October 18, 2024

Absolutely love this app! It's incredibly user-friendly—setting up surveys takes just minutes, and everything runs super fast. You don't need any coding skills to get started, which is a huge plus. The analytics and charts are top-notch, making it easy to visualize your survey data. I especially appreciate how seamlessly it integrates responses into Shopify Orders and Customer Records.

The support is AMAZING too! Whenever I had questions, I received quick and helpful responses. There are so many more features to discover, making this app a must-have for anyone looking to enhance their customer insights. Highly recommend installing it today!

ARCANAS
United States
13 days using the app