Reviews (471)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for collecting customer feedback through customizable surveys, including post-purchase and exit intent options. They praise its easy setup, user-friendly interface, and seamless Shopify integration. The support team is noted for its responsiveness and willingness to implement feature requests. This app is recommended for its ability to enhance marketing strategies and product development with actionable insights.

January 19, 2025

I've tried four different survey apps with Shopify, and this was the best. The interface for editing surveys is elegant, but powerful. The surveys are implemented with reasonable and thoughtful defaults, so they look good out of the box. Support has been highly responsive. The pricing seems extremely fair for the features provided.

Croma Vera Wines
United States
4 days using the app
July 18, 2025

I am really impressed with this app! There are so many options, it lets you design any type of survey you need. I am using it to get targeted feedback on new products. I'm sure I will think of another half dozen ways to use it to.

The Lost Wax Company
United States
About 3 hours using the app
February 9, 2021

This app works perfectly for our monthly website polls. We had some troubleshooting recently to do and we found the zipoll help very quickly and efficient in resolving our problem in no time at all. Would definitely recommend it.

purpose-roasters
United States
Over 1 year using the app
February 22, 2025

Great survey tool for my ecommerce startup. Also, super quick response from Jason the Founder to help me with the customised domain setup. Amazing service and experience.

H GOLF
Australia
3 days using the app
Edited August 11, 2023

Love, LOVE this app! It is very seamless and is just what we were looking for to gather information and get to know our customers better. We are pleased and surprised at how many people take the survey! It's great. Jason was very helpful in guiding us on how to best setup the app for our store. Highly recommend!

ThumbPRO
United States
Over 1 year using the app
June 5, 2025

Great app! Fantastic customer support, quick to respond and help with any enquiries.

Sloop
Australia
5 months using the app
March 27, 2025

The app is really easy to install and get live. The first time it took me about 20 minutes to build out a survey, but that was down to me going slowly and working things out. Going forward it's an absolute breeze to set these things up. The customer service is truly excellent too. Fast, friendly and will complete answers. I 100% recommend Zigpoll.

HILTS
Canada
3 days using the app
November 27, 2024

Great app for customer surveys - easy to setup and use. Support has also been helpful and responsive when I needed it.

TayCo Brace
United States
Over 1 year using the app
September 18, 2024

This was one of the easiest apps to get set up. I had two questions, and support answered them within hours. Actually, the first one was answered in under an hour. It is also feature-rich and has everything you need. I was able to create a survey in less than an hour after I installed the app. I rarely leave reviews but I was impressed with the level of support and the ease of use.

Joy & Country
United States
3 days using the app
May 10, 2025

I was just looking for an app that could help grab a little customer info after checkout. Zigpoll was the answer! I know this app can do a lot more for me in the future but for now this was perfect. Being a novice, I had a few questions.... Jason was very quick and responsive. I was up and running in no time. Thank you Jason, stoked on your product!

Griptyte.com
United States
2 days using the app