Zigpoll Customer Surveys , 269 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly and highly customizable, with a variety of question formats and a useful post-purchase feedback feature. The comprehensive dashboard analysis and high survey response rate are appreciated. The support team, including the founder, is known for quick and helpful responses. The app is reasonably priced and doesn't impact store performance, aiding merchants in improving their services based on customer feedback.
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Outstanding customer service from Jason. Helped us to configure the app to exactly what we wanted. Excited now to get some great quality insights!
Great customer service and easy to use app - had everything I needed and more! Definitely recommend this app.
SUPPORT CLIENTS INCROYABLE JE RECOMMANDE VIVEMENT. L APPLICATION EST FACILE D UTILISATION ET FONCTIONNE TRES BIEN
It's an incredible app. The UI is remarkable, and the data it brought me was invaluable! The paid plans are expensive but if you use it correctly it should pay for itself.
This is a great app to gather customer intel. A lot of features for customizing polls to your needs. Easy to use and customer support is fantastic! This is a must have app.
Ok, this is the best survey widget (with a free plan at least) that I was able to find on the app store at the moment.
It lets you do everything from something as simple as a popup widget to gauge customer interest in a few clicks, to getting longer answers in detailed forms (customizable), allowing to capture customer's contact details to make communication work both ways.
There are also multiple options to configure the widget both from a visual aspect standpoint and also from a displaying behaviour one (url based display, delayed display, auto open, exit intent (which I haven't tested), etc).
This can easily be configured to be highly unobtrusive for the customer, requiring very little effort from his/her part to give feedback, thus making feedback more likely.
I have just installed this, so will come back with more information as time passes, but I am impressed. I almost missed it as it only had 10 reviews, but this is a very good product.
Highly recommend
It was intuitive to sign up, offers an exit intent poll with a coupon at the end, and a great insight into our customers shopping experiences. Would recommend!
Just installed this app with the free tier and we are already getting feedback from customers. Had a call with their team and got hands-on walk through for setting up a custom post-purchase experience. I can already tell we are going to keep this around and probably upgrade to the paid version.
I really like using this app. It meets all the needs of my company. It is one of the best apps out there to collect data from customers.
Where do I start? SUPER smooth polling app. Very simplified. Very easy to set up. A very sleek design. A welcoming format. AND. incredible customer service. Well worth my money. Thank you!