Reviews (475)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.

January 13, 2022

I have used this survey tool. It's really awesome and has all the necessary options to make your survey beautiful. It gets easily integrated with email marketing platforms and passes the data effectively.

ihfstores
United States
About 1 month using the app
October 24, 2023

Set up was relatively easy along with reporting. The support (Jason) is top notch. Fast to respond and has helped us with any roadblocks we hit during our learning curve.

Arccos Golf
United States
About 1 month using the app
April 4, 2024

Jason was super helpful getting us started, and we have gotten a lot of great customer feedback in just over a month of use. This will be a staple of our shopping experience for a long time to come.

The Swamp Shop
United States
About 1 month using the app
July 7, 2025

The app is very user-friendly to install and operate. Jason is highly responsive and always willing to help with any questions or requests. Highly recommended!

CANAPES USA
United States
5 days using the app
April 29, 2025

Setup was a breeze and I'm really impressed with how much customization is available if you need it. I didn't expect logic-based tile progressions, weekly email reports, and analytics all to be available on the free plan.

Unlike many of my other Shopify apps, the UI is snappy, easy to use, and intuitive. I also love how the survey answers can show up in my order details for a heads-up preview when I'm curious about a new order.

I'm not there yet, but it looks like it also directly integrates with Omnisend, MailChimp, Klayvio, Google Sheets, Slack, and others. Well done!

Genius Lab Gear
United States
About 5 hours using the app
January 26, 2024

Beautiful, fast and clean interface with an incredible set of features at an amazing price. What more could you want? Great support that goes above and beyond when you have a question - they've got that too! Best survey app we've used!

The Useless Pancreas
United States
About 1 month using the app
July 11, 2023

Great customer survey and data capture app. Easy to use, and has fantastic and responsive support.

Swik Home + Body
Australia
About 1 month using the app
February 26, 2024

Highly recommend. We just sent out first customer survey and the whole process was very easy. Super intuitive and streamlined.

Upton
United States
About 1 month using the app
November 25, 2024

Love it. It was super easy to install and easy to configure. The support is great, quick, and responsive as well. I was actually impressed with how many responses we get. Thanks Zig!

Picnic Time Family of Brands
United States
About 1 month using the app
April 8, 2025

Great integration into the order confirmation page, which results in interesting insights from our customers.

Sprinklr planten
Netherlands
3 months using the app