Reviews (332)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design, seamless Shopify integration, and extensive customization options, including various question formats and conditional logic. They praise the responsive customer support, particularly noting personalized interactions with the founder, Jason. The analytics are appreciated for providing actionable insights that enhance customer understanding and business operations. Additionally, its reliability and performance are noted for efficiently gathering customer feedback without slowing down Shopify stores. Merchants find it cost-effective, valuing its comprehensive features and positive impact on business performance.
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I use this app, and it's helped me understand my customers more. The tech support is really quick and friendly!
I hardly got post purchase responses. Then I installed Zigpoll and reached my limit in less than a month! Highly recommend, fantastic to get customer purchasing insights in real time.
I am impressed and thankful for having the app. Once I start selling the goods I can consider getting involved and subscribing in the near future!
i like it!! is very usefull and it have a lot of settings, if you have a question or a problem with the app, they answer very quickly to you
Love this 'little' app. It's clean looking, LOTS of functionality and the team is always here to help. With the phasing out of cookies from Google, Apple, etc. This is the best way to get valuable insights from our customers.
We were looking for a simple & robust website polling tool and Zigpoll was perfect for that. Functionally it works well - has site/audience targeting & poll design customisation, allows switching between multiple Shopify stores on the interface, language localisation, and poll results exports. The team was very responsive, open to taking in & implementing key feature requests, & pricing is very reasonable too.
As a new website owner, I needed a quick, easy, and budget-friendly way to gather feedback from new email subscribers, and Zigpoll did the trick. I appreciated that I could customize the polls to ask the questions I needed answers to rather than having to use standard questions drawn up by someone else. Highly recommended!
We're using Zigpoll since the last week. It is super useful, helpful, and interactive. The support team is very quick and resolutive. Thanks a lot guys.
We were using a different system for a post purchase attribution survey and got almost no responses, and the second we installed Zigpoll, customers started using the survey. Now about 40% of people respond, which is wild. It does have a lot of flexibility in how you can customize it, so that's good too. The only downside is that the UX/UI internally is really confusing.
Great app and the customer support it second to none. Jason was so helpful and offered us exactly what we needed to get up and running. Highly recommend.