Reviews (345)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

August 4, 2023

SUPPORT CLIENTS INCROYABLE JE RECOMMANDE VIVEMENT. L APPLICATION EST FACILE D UTILISATION ET FONCTIONNE TRES BIEN

LauVéA Boutique
France
About 7 hours using the app
September 22, 2023

I recently had the opportunity to use Zigpoll for creating our customer post purchase surveys, and I must say I was quite impressed with the platform. Zigpoll offers a straightforward and user-friendly experience that makes survey creation a breeze.

One of the standout features of Zigpoll is its intuitive interface. Even if you're not tech-savvy, you'll find it easy to navigate through the platform. Creating, designing, and customizing surveys is a straightforward process, and I was able to get my survey up and running in no time.

Rotimatic
United States
About 5 hours using the app
October 7, 2021

Very easy to download, set-up and launch. Their support is quick to respond and was able to quickly help configure our settings when we ran into complications with the desired set-up of our polls.

Hero Cosmetics
United States
About 5 hours using the app
Edited January 20, 2023

I decided this morning I wanted to send a survey to some recent workshop attendees and Zigpoll made it very easy to create my survey slides and send out a quick survey! Jason and the team at Zigpoll were very quick to respond to my questions as well (within minutes!) and I can't wait to use Zigpoll to continue to grow our business and gain valuable customer feedback. Highly recommend!

Douglas and Sturgess
United States
About 4 hours using the app
May 19, 2021

Hello, I download the app, but... I cant stand How Auto-sync contacts to Mailchimp?? Can you help me??

Descansan
Argentina
About 3 hours using the app
January 30, 2023

The app itself is great and brought really good results straight away so I was very excited to get the insights from my customers using Zigpoll. However, there are 2 concerns, which probably means I won't continue using it:
1. A response is each click from the customer so 3 basic questions (including asking if they have a moment to answer 2 questions) from one customer is 3 responses from my limit. I could see how I could really use the app in lots of ways but the way this works is too limiting, even as you upgrade the plan. It actually works against you using it!
2. Secondly, $100 is too much for a small business to pay to remove the logo. In all, I'm not sure I'll keep this now - a shame as it could really help my business, it just doesn't have the right pricing package.

Love My Libre
United Kingdom
3 days using the app
Argonautic Labs replied January 30, 2023

Thanks for your honest feedback! Zigpoll can be used for a lot of different things so pricing is tricky to get right for everyone and it is why we chose the submission based model. That being said, we are always willing to work with our customers to find pricing that is inclusive of their individual needs and use-cases. I just sent you an email from jason@zigpoll.com in hopes I can get some more info from you so we can better accommodate you and learn how to improve our pricing model going forward. If you don't receive my email, please contact me at jason@zigpoll.com or by filling out the contact form on our website: https://www.zigpoll.com/contact . Thanks again!

January 26, 2022

This app is wonderful!! My conversion rates were dropping a bit, and I really wanted to know why. I searched for a simple and reliable survey app that I can easily integrate into my store. Zigpoll is it! There is a lot of easy customization options, including using your own branding for free, which is a huge selling point for me. It was easy and fun to set up, and looks lovely too. Thank you so much for offering this for shops ♥︎

Rhi & D Dept
United States
About 2 hours using the app
July 25, 2023

Great customer service and easy to use app - had everything I needed and more! Definitely recommend this app.

Grace's Giclée Art Print Shop
United Kingdom
About 1 hour using the app
April 23, 2019

Super easy installation and responsive customer service. They guided me through how to set up my first poll and it's already captured over 500 emails and given me feedback on what features to build out next. You get a lot of milage out of the free plan so it's pretty much a no brainer. Great idea and a great app! Thanks!

Rose & Rex
United States
31 minutes using the app
September 18, 2024

Natural Girl 🇳🇬
Nigeria
11 months using the app