Reviews (478)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.
Refine
-
By rating
Love this 'little' app. It's clean looking, LOTS of functionality and the team is always here to help. With the phasing out of cookies from Google, Apple, etc. This is the best way to get valuable insights from our customers.
The app is super easy to use. Also when i found a bug, they resolved the issue within a few hours. Perfect customer support!
Aboslutely recommended. 10/10. Customer support replied in less than 1 hour. Just exceptional.
The app works great! Impressed
Fantastic all the way through, has a lot of functions and customer service is above and beyond.
Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!
Excellent support through video calls and emails, with quick responses. Love the integration with Shopify customer accounts. Brilliant!
I am such a newbie at all of this stuff and so I tried by myself at first to understand the app, to no avail.
I contacted Jason who literally emailed back every few minutes to help me. He assisted me and then taught me how to navigate the app. I am blown away by this company’s customer service.
I've been using this app for quite a while a now, and I have to say that it's definitely the best survey app out there for this price.
Jason was so great with responding to my questions right away. Great customer service here! I feel confident about using this app.
This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.