Reviews (351)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, allowing easy linking of survey data with customer records. It supports various survey types and offers extensive customization, fast performance, and detailed analytics for valuable insights. The support team is noted for their responsiveness and helpfulness. Additionally, its cost-effectiveness and features like AI summaries and complex survey logic are particularly appreciated for enhancing business operations and customer engagement.

December 15, 2023

Small independent studio's work, very nice ux in Survey, but the UX in the "Account - Metrics" needs to improve. there is some small bug but its bearable in Survey.

TESCO Building Supplies
Canada
1 day using the app
March 27, 2023

Great experience right off the bat. I'm not advanced with website development and needed a little help. They were quick, pleasant, and very helpful. Thank you!

Andrea Watson Designs
United States
1 day using the app
January 26, 2024

Zigpoll is easy to use and very intuitive, keeping the user experience in mind. Jason, the founder of Zigpoll, is also very helpful and answered my questions quickly even though I am on the free plan. Would recommend this for anyone looking to setup surveys on their store!

Carbyne Fitness
Singapore
About 19 hours using the app
March 10, 2023

The app worked right off the bat and we received positive feedback and helpful information from a customer within the same hour. Very well worth it! Jason reached out to me right away to make sure that it was set up properly.

OA Publishing
United States
About 23 hours using the app
December 18, 2021

I used this app to create a survey within our website to collect information about our customer base. I like the format and the ease of use within the app and how smoothly it integrates within Shopify. So far out of 4 different survey applications, it has been the most customer-friendly app to use.

Turtle Central Gift Shop
United States
About 22 hours using the app
March 24, 2022

I just setup this app yesterday. It was super easy to figure out. I set up a quick survey to see how my users navigated the website, and gave them a discount code for filling out the survey. Then today I set up an email collection. Integration with MailChimp was as easy as copying my API key from Mailchimp and pasting it into a field in the Zigpoll settings area. I'm currently using 2 other methods of collecting user data or having engagement. I think I really like Zigpoll better than either of the others. The user interface is pretty easy to figure out and if you are at a loss of what to do, the examples on the Zigpoll website will surely get you pointed in the right direction.

Linda West Cellos
United States
About 22 hours using the app
Edited February 19, 2020

We thought a survey could take our Shopify site to the next level of customer engagement. I couldn't figure out the programming language to get it to embed instead of being a popup. I wasn't optimistic due to some bad experiences contacting customer service via email on other websites (cue crickets here). But Zigpoll has been a whole different story! Jason responded within hours and several times back and forth as he shepherded me through the process and helped me get it just right. I've never created a website before and Zigpoll and Jason are making me feel like a pro! I couldn't be more enthusiastic in recommending this app.

Blue Lobster Art and Puzzles
United States
About 19 hours using the app
February 1, 2023

I spent SO much time trying to get other apps to run an anonymous feedback survey on my store. With Zigpoll, I was able to get it up and running within 15 minutes! Cannot recommend this app and the support enough. Truly one of the best Shopify apps I've ever used.

Luc Otto
United States
About 17 hours using the app
August 2, 2022

I was looking for the perfect app to help me collect important customer data and Zigpoll did that for me and much more. The setup process was super easy and user friendly. It integrated into my website seamlessly and was able to connect helpful data from customer. When I need help, I reached out to Jason, who responded to me immediately and provided details insight and into. I am a super happy customer! :)

Paradise Monarchs
United States
About 11 hours using the app
February 28, 2024

So far, it's a great app that's easy to use and has a very fast customer support. Great!

FeelRooty
Slovenia
About 6 hours using the app