Reviews (346)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

October 12, 2022

Haben verschiedene post-purchase Softwares benutzt und Zigpoll erfüllt alle Anforderungen! Vor allem das Targeting nach Ländern war uns sehr wichtig, da wir die Surveys in verschiedenen Sprachen implementieren wollten.

Angles90® Europe
Italy
2 days using the app
October 4, 2022

Great app and lots are offered for free. Plus really helpful support team members there to help. Thanks, Jason!

CosyPanda
United Kingdom
1 day using the app
April 13, 2021

I am such a newbie at all of this stuff and so I tried by myself at first to understand the app, to no avail.
I contacted Jason who literally emailed back every few minutes to help me. He assisted me and then taught me how to navigate the app. I am blown away by this company’s customer service.

Vancouver Waxlings
Canada
1 day using the app
June 7, 2023

Jason was so great with responding to my questions right away. Great customer service here! I feel confident about using this app.

Au Natural
United States
1 day using the app
Edited February 3, 2023

This app really made my day and its a life savior since its integrated with Shopify so you won't have to worry about this survey and responses related to whom? its features and options are super amazing and really fit my needs and business requirements.

kadoonpro
Saudi Arabia
1 day using the app
September 22, 2020

Zigpoll has been one of the best user friendly app that we have come across while using Shopify for our business platform. The developer took the time to explain the features as well as given us pointers that would be helpful to our business. Hands down a very useful app when needed getting particular information about your consumers.

SelfCare4MySis
United States
1 day using the app
Edited June 27, 2022

We used this app on our business site, and they nailed everything we needed. Everything can be customized as we like, and the free plan is fantastic!
Not only that, but the customer service is incredible. We received a quick response to any inquiry.
Highly recommended!

SEATYLOCK
United States
1 day using the app
June 14, 2023

Highly customizable and solid app that has everything one could ask for doing surveys in your ecommerce. Great UX and awesome customer service too.

Garlanda
Spain
1 day using the app
September 26, 2023

As a small business, we love Zigpoll; it boasts remarkable user-friendliness, and the customer service is truly exceptional. We proposed a (minor) update to enhance the user experience, and Jason successfully executed it within a matter of hours. This level of responsiveness is truly remarkable and unheard of! Moreover, it's fantastic for gaining insights into where our customers are discovering us and understanding their skin types. 10/10, highly recommend.

My Herbitual
United States
1 day using the app
October 13, 2020

Amazing and professional looking application. Really easy to use and the customer support is beyond fantastic. Would HIGHLY recommend to anyone who requires a poll.

Jordan's Vinyl Garage Inc.
Canada
1 day using the app