Reviews (477)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and user-friendly interface that integrates smoothly with Shopify. They value its customization options for brand-aligned surveys, especially effective for post-purchase feedback. The responsive customer service and ability to integrate with other systems and support multiple languages are also praised. Merchants find the analytics clear and actionable, enhancing decision-making and reliability.
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Amazing app! Customer service was excellent. They were very fast in coming back to me with my query, thanks again Jason! I would highly recommend it.
Highly customisable with lots of great features. The support I requested was also very quick and helpful.
I just want to say, I installed the app for free(!) and had few questions, I got a response within an hour with video instructions how to tweak something and I got amazed how good response was. Running the app for 2 days and I am very happy with this app!
We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.
Cool, easy to use app that really helps with customer insights!
This app is easy to use and has excellent customer service!
Excellent app! Smooth, quick, well designed, great functionality, and well thought out. Very quick support too. Thanks guys!
So far so good!
Both out-of-the-box surveys are great:
Post purchase was what I was looking for and then the abandoned checkout is very useful.
UI can feel a bit cluttered, but you get used to it quickly.
I couldn't find one setting, so reached out to support and they were very helpful and helped me solve it very quickly!
This app has the best customer service I've ever experienced!! Truly!! I'm not the best with tech stuff I'm a maker...but JSN walked me through everything and really went about and beyond to show me how this app could really work for my store. Thank you for caring so much about customer service!!
Really great app and the support is top notch - Jason was super helpful whilst figuring out our NPS survey.