Reviews (350)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, seamless Shopify integration, and customizable survey options. They appreciate its ease of use, with no coding skills required, and its ability to provide detailed analytics and reporting for enhanced customer insights. The app is recognized for its performance, flexibility, and cost-effectiveness, suitable for businesses of all sizes. Exceptional customer support, including direct interactions with the founder, Jason, is frequently highlighted, ensuring quick and effective assistance. The responsiveness to merchant feedback and commitment to continuous improvement are also well-regarded.

August 1, 2022

I don't understand why so few people know about this app - Zigpoll has the best-in-class post purchase survey tool that's designed very well, priced sensibly and has super fast customer support by the founder himself. I'm going to promote this in my DTC circles!

Skillmatics
United States
4 days using the app
November 16, 2020

The app developer is very helpful and will even walk you through how to set up the form that you want!

Party Postess
United States
4 days using the app
July 10, 2023

User friendly, very simple to implement, great and responsive customer service, great value for money!

3RD MAY
Switzerland
4 days using the app
May 5, 2019

Great app, easy to use. The customer support is really good as well, the creator is open for any suggestions and especially when the app is free to affordable it really deserves 5 stars.

Unbox Your Goods
United States
4 days using the app
December 8, 2022

Wonderful app with many features, but easy to use. Best of all, it comes with outstanding customer support from the beginning to end of any project. Highest recommendation: A++!!!

Liner Notes Magazine - Issue No. 1 Now Available
United States
4 days using the app
October 10, 2022

This app is amazing, they reached out as soon as I downloaded it and helped me through it. 100% Recommend this app.

MotocutzMX
United States
4 days using the app
February 1, 2021

Just set up my first poll on my website and in an email to subscriber list. I love how simple and straightforward the experience is for my customers. While it was a tad bit complicated to set it up in the way I wanted, the customer support was excellent and more than made up for it.

Tangle Chocolate
United States
3 days using the app
November 16, 2023

Awesome app! It has exceeded our expectations! Excellent and extremely helpful support!

FLOWZOOM
Germany
3 days using the app
January 15, 2022

We used zigpoll to gather post purchase feedback. Not only is it one of the most cost effective options, the company is extremely responsive to suggestions and improving the product. Highly recommended.

NakiNoku
United States
3 days using the app
January 17, 2023

Excellent app! Smooth, quick, well designed, great functionality, and well thought out. Very quick support too. Thanks guys!

Ponyclava
Canada
3 days using the app