Reviews (3,662)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

March 8, 2023

I just started using it and its an excellent app. It's very easy to use and everything is explained correctly.

nerkios
Austria
Over 1 year using the app
17TRACK replied March 10, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

May 7, 2022

Very good app, support customer to track order info on your web. nice layout design!!!I like this plug in so much

Beiens Official Website - Beiens World
Hong Kong SAR
Over 1 year using the app
17TRACK replied May 7, 2022

Hi dear,
Thanks for choosing 17TRACK!
We are so glad that you are satisfied with our APP!
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

October 3, 2022

Been using this service for years. It's been so convenient that I wouldn't think of using other similar app.

XylonWatch
United States
Over 1 year using the app
17TRACK replied October 7, 2022

Dear Friend,

Thank you so much for your continued support and trust!❤️We are so glad to be good friends with you! Your kind review will keep us moving forward and constantly improving our service and APP!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

July 15, 2022

Great app, great customer service! Slowly was getting crazy from all the WIMO requests, and they came with the relieve.

CITY OF GOLD
Netherlands
Over 1 year using the app
17TRACK replied July 15, 2022

Hi Team!

Thanks for sharing your feedback with us! 🥰

We are happy to hear that you are satisfied with our APP and team's service!🥰You are our valuable user and we are committed to providing you with the best help and service!

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

March 28, 2023

Very good ! It was very easy to install and have a lot of interesting configurations so you can customize the app as you want on your store

Amor Luna
France
Over 1 year using the app
17TRACK replied March 31, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 15, 2022

Wonderful app, and the support is quick and professional, they always willing to sovle the problems! My customers can track orders in my store, love this function

DISANGNI
China
Over 1 year using the app
17TRACK replied August 15, 2022

Hi, DISANGNI Team!

Thank you for choosing 17TRACK!🤩

"My customers can track orders in my store, love this function" Yes, by adding a tracking page to your store, your customers can track their packages themselves, which greatly reduces your customer service workload!

We hope our app and support team services will bring you a better experience in the future!😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

February 15, 2024

je recommande car c'est fiable

Rucks
France
8 days using the app
June 13, 2022

This is Best app ever :) They customer service is awesome. I used black theme on my website and they help me change the color of that tracking app text. It is way too dark but now its white.
I like overall this app very much. Messages that it send to my customer after shipping is nice service.
App seems to work very well.

Alfa-Jewelry
Finland
Over 1 year using the app
17TRACK replied June 13, 2022

Hi Alfa-Jewelry,

Thank you so much for sharing your feedback!

“They customer service is awesome. I used black theme on my website and they help me change the color of that tracking app text. It is way too dark but now its white.” We are so glad that our team's actions have resulted in a satisfied user!You are our valuable user, we are pleasure to provide our help for you.

"I like overall this app very much. Messages that it send to my customer after shipping is nice service." Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

November 1, 2022

这个插件非常不错,确实很简单易 上手,推荐推荐!!这个插件非常不错,确实很简单易 上手,推荐推荐!!这个插件非常不错,确实很简单易 上手,推荐推荐!!这个插件非常不错,确实很简单易 上手,推荐推荐!!

MOREWARMTH
Hong Kong SAR
Over 1 year using the app
17TRACK replied November 2, 2022

亲爱的用户朋友! 您好!

感谢您对17TRACK的支持并给予了五星好评,当17TRACK得到您的肯定时,是我们最开心的时刻!

若使用过程中遇到任何问题,请随时与我们联系。❤️
我们时刻准备着为您服务!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

April 19, 2023

i recommednd it for anybody who have online store it’s so really good. Thanks guys , good support service

Fern & Flora's
Egypt
Over 1 year using the app
17TRACK replied April 21, 2023

Dear Friend,
Thank you for your positive comments and feedback. Your encouragement will keep us moving forward and constantly improving our service. You are our valuable user! We are committed to providing our help and service to you!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK