Reviews (3,663)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

January 13, 2024

Suiveur de commande impecable

LondonTrap
United Kingdom
17 days using the app
November 28, 2022

I used this app to help our customers to track the order.It's convenient for both seller and customer. It would be nice if it always free for customers to track their orders like 17Track.com

Alsofitit
China
Over 1 year using the app
17TRACK replied November 29, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

November 16, 2022

便于使用的一个插件,客户经理很认真负责,做到了有问必答,回复也很有效率,并且他们建立了非常高效的沟通渠道,这是我最佩服的,客户可以直接通过微信联系他们,非常地高效,他们很有机会成就一家伟大的公司~~~

SMQARTCRYSTAL
China
Over 1 year using the app
17TRACK replied November 16, 2022

亲爱的用户朋友! 您好!

非常感谢您成为17TRACK尊贵的用户并且给予五星好评!

很开心得知我们的支持团队给您带来了美好的初印象!
我为我们每个人在为我们的重要客户提供服务时都做得非常好而感到自豪!🥰

如果您需要任何其他支持,请随时与我们联系。❤️
再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

March 2, 2023

Has a guide that teaches you how to add tracking information to your own website. Super helpful! Appreciate it

Naidarez
United States
Over 1 year using the app
17TRACK replied March 6, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

March 8, 2023

I just started using it and its an excellent app. It's very easy to use and everything is explained correctly.

nerkios
Austria
Over 1 year using the app
17TRACK replied March 10, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

May 7, 2022

Very good app, support customer to track order info on your web. nice layout design!!!I like this plug in so much

Beiens Official Website - Beiens World
Hong Kong SAR
Over 1 year using the app
17TRACK replied May 7, 2022

Hi dear,
Thanks for choosing 17TRACK!
We are so glad that you are satisfied with our APP!
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

October 3, 2022

Been using this service for years. It's been so convenient that I wouldn't think of using other similar app.

XylonWatch
United States
Over 1 year using the app
17TRACK replied October 7, 2022

Dear Friend,

Thank you so much for your continued support and trust!❤️We are so glad to be good friends with you! Your kind review will keep us moving forward and constantly improving our service and APP!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

July 15, 2022

Great app, great customer service! Slowly was getting crazy from all the WIMO requests, and they came with the relieve.

CITY OF GOLD
Netherlands
Over 1 year using the app
17TRACK replied July 15, 2022

Hi Team!

Thanks for sharing your feedback with us! 🥰

We are happy to hear that you are satisfied with our APP and team's service!🥰You are our valuable user and we are committed to providing you with the best help and service!

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

March 28, 2023

Very good ! It was very easy to install and have a lot of interesting configurations so you can customize the app as you want on your store

Amor Luna
France
Over 1 year using the app
17TRACK replied March 31, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is built for Shopify sellers, it includes exclusive functions that help you manage order tracking, improve customer experience, and reduce customer service workloads, such as the store tracking page, Email Notifications, PayPal connections, and package insurance.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

February 15, 2024

je recommande car c'est fiable

Rucks
France
8 days using the app