17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,977)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

June 21, 2022

Great tracking app! Most complete tracking info for almost all logistics companies in China, well-knonw tracking service since long ago. Email notifications built in, included in plans. 100% worth your money

Dinolize
China
Over 2 years using the app
17TRACK replied June 21, 2022

Hi Dinolize,

Thank you very much for choosing 17TRACK!

'Most complete tracking info for almost all logistics companies in China, well-knonw tracking service since long ago. ' We partner with 1000+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers.

We welcome all feedback and suggestinos. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

July 12, 2022

Excellent! Bruce and his team is no doubt the guru of industry. Guys, let's be realistic, considering the accuracy and support, you can't find any other product can beat 17Track. Forget about other tracking apps, this is exactly what you are looking for. You won't regret it!

Fete
Hong Kong SAR
Over 2 years using the app
17TRACK replied July 13, 2022

Hi Fete!

"let's be realistic, considering the accuracy and support, you can't find any other product can beat 17Track" Thank you so much for giving us such a high rating! 🤩 It has surprised and touched us! We have made the right effort!💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

January 11, 2022

I love the ease of use. Being able to see all the orders and status on one screen saves us so much time.Love this app very much!!

FNK SHOP
Hong Kong SAR
Over 2 years using the app
17TRACK replied January 13, 2022

Thank you for your valuable feedback.

Your affirmation is our motivation to move forward, and we welcome any suggestions for the app to help us improve and optimize.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

January 10, 2022

Love all the notification features!! It allows my customers to know the tracking status of their orders at any time.

KTH STORE
Hong Kong SAR
Over 2 years using the app
17TRACK replied January 13, 2022

Thank you for your valuable feedback.

Thank you for liking our notification feature, do you have any suggestions for other features?
We welcome any suggestions for the app to help us improve and optimize.
If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

April 26, 2022

The best tracking app out there. The interface and the customer experience 17track gives is marvelous. I highly recommend it for people starting out and for experienced ecom owners as well. It's next to perfect.

Teyvat Factory
India
Over 2 years using the app
17TRACK replied April 26, 2022

Hi dear,
Thanks for your support and recognition!
We are so glad that you are satisfied with our APP and service.
You are our valuable user. We welcome all suggestions or feedback. If you have any questions or suggestions, please do not hesitate to contact us. We will get back to you as soon as possible.
Thanks again for your
Best regards,
17TRACK

May 13, 2022

Great app, easy to use, very powerful, customer service is very timely and very good, the first choice for tracking orders.

IFAUN
United States
Over 2 years using the app
17TRACK replied May 16, 2022

Hi IFAUN,
Thanks for your high rating!

We are so glad that our team's actions have resulted in a satisfied user!

You are our valuable user, we are pleasure to provide our help for you.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

Edited June 8, 2022

Its a great apps. will not use AfterShip anymore but some notification function as "Notification to sender" has to update.

HitCigars
Portugal
Over 2 years using the app
17TRACK replied June 8, 2022

Hi HitCigars,
Thank you so much for choosing 17TRACK!

" but some notification function as "Notification to sender" has to update." We welcome all feedback and suggestions. If you have any questions or suggestions, please feel free to contact our support team. We will get back to you and solve the problem as soon as possible!

Thanks again for your support and recognition!
Best regards,
17TRACK

May 11, 2022

My company has been using this app for the past 12 months and was surprised as to how easy, convenient and accurate the tracking was. It has made our customers experience so much better! I highly recommend this to all online business owners.

Shieldfit
Australia
Over 2 years using the app
17TRACK replied May 11, 2022

Hi Shieldfit Team,
Thanks for choosing 17TRACK!

Thank you for trusting 17Track and having been in your store for over 12 months!

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

August 10, 2022

A very necessary app for us, with multiple features and customization options. They are updating and adding new features each week.

Syght Glass
United States
About 2 years using the app
17TRACK replied August 10, 2022

Hi, Syght Glass Team!

"A very necessary app for us, with multiple features and customization options." Thank you for giving us such a high rating!🤩

"They are updating and adding new features each week." We hope you will be satisfied with our new features! And hope our app and our support team's services will bring you a better experience in the future! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

November 16, 2022

Great tracking app! Works like magic and the support team is so helpful. I can recommend this app to every one!

Revada NL
Netherlands
About 2 years using the app
17TRACK replied November 16, 2022

Dear Friend,

Thanks for your recommendation!❤️
We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK