17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,977)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

November 4, 2022

Very convenient! Helping me with the shipping management and notifications which can credibly decrease our complaint rate. Jessie is so helpful and patient!

Cocoops
China
About 1 year using the app
17TRACK replied November 4, 2022

Dear Friend,

Thank you for choosing 17TRACK!

Glad to know that our support team made you so satisfied with us! 🤩 We'll also let Jessie know that you've rated her very well!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

May 3, 2022

Amazoning good ,help us tracking the orders . reply the client where is the packge. Super , high recommend to you

bbabyu
Austria
About 1 year using the app
17TRACK replied May 5, 2022

Hi dear,
Thanks for choosing 17TRACK.
We are so glad that you are satisfied with our APP.
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

Edited March 28, 2023

very nice Easy to use, I hope the free version can provide more features.Please continue to keep going.

EMUST
China
About 1 year using the app
17TRACK replied March 31, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

Edited February 6, 2024

17 track is absolutely the best tool for me, for my customers also. i am using it since a year now and it absolutely the best. also performes with paypal. i never had problems.

Adlerwald
Switzerland
About 1 year using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

August 26, 2022

It is enough to use 200 free packages per month in the early stage, and the customer service response is very fast. Easy to install and easy to use. Recommended.

CEAYA Ebike Store
China
About 1 year using the app
17TRACK replied August 26, 2022

Hi, Dear CEAYA Ebike Store Team,

Thank you so much for your positive review of our APP and Customer Service! ❤️

Please do not hesitate to contact us with any feedback, we will be here to help, as always!❤️

May your business prosper and rise! ❤️

Thanks again for your support and recognition!
Best regards,
17TRACK

May 10, 2022

really great app, I used many apps to make my customers track thier orders but there are not many apps that can track any shipment, this one does.

OPPARAnime
United Kingdom
About 1 year using the app
17TRACK replied May 10, 2022

Hi OPPARAnime,
Thanks for choosing 17TRACK!
We are so glad that you are satisfied with our APP!

We are always here if you need more help on parcel tracking or order status updates.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

May 26, 2022

这个应用用起来特别方便,给整个网站带来了很高的转化率和体验感,当遇到问题时,都有专门的客服一对一的解决,这个很人性化啦,而且查询上都有一定的免费额度,这个也是比较合理的,有什么问题,客服都会后台帮处理,解决问题的能力很强!nice

Tactical Nova
Hong Kong SAR
About 1 year using the app
17TRACK replied May 27, 2022

您好!

感谢您对我们的支持!

"这个应用用起来特别方便,给整个网站带来了很高的转化率和体验感" 我们的APP可帮助用户进行简单的订单管理,很开心得知能给您店铺带来业务增长!感谢您分享的好消息!

“当遇到问题时,都有专门的客服一对一的解决,这个很人性化啦,而且查询上都有一定的免费额度,这个也是比较合理的,有什么问题,客服都会后台帮处理,解决问题的能力很强!nice” 您是我们尊贵的用户,我们致力于提供更好的服务与帮助给您!
您的满意是我们的动力,我们会继续努力,创造出让用户更满意的APP!

如果有任何问题或建议,请随时联系我们!我们会尽快给您答复!

再次感谢您的支持!
17TRACK

July 12, 2022

Awesome app. I'm very satisfied with the customer service, fast response and people are always there to help you. Highly reccommended!

Loremikor
Hong Kong SAR
About 1 year using the app
17TRACK replied July 12, 2022

Hi Loremikor!

Thank you so much for sharing your feedback with us! 😊

"I'm very satisfied with the customer service, fast response and people are always there to help you. " It's so glad to know that our Support Team has satisfied you!🤩

You are our valued user and we are committed to providing you with our best help and service! 💪

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

September 3, 2023

Excelente!!

ZonaTCG
Mexico
About 1 year using the app
November 18, 2022

Excellent communication, listens to client's needs and provide their assistance and guidance, very competent, serious. I will highly recommend 17TRACK app!

TopFunstyle
France
About 1 year using the app
17TRACK replied November 21, 2022

Dear Friend,

We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK