Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

May 8, 2023

very nice
I recommend you to use it for your shopping and commercial business
I use it in my commercial work, it is wonderful and it provides distinguished services

ZORBA GROUP
Israel
4 months using the app
May 27, 2023

This is my first time to use 17 track, and it makes everything easy. We are abole to know where the order is. good!

ShopHolly
Taiwan
4 months using the app
17TRACK replied June 1, 2023

Thank you so much for being our valuable user!❤️
Our Shopify APP is designed to be easy to use and convenient for you. I'm so glad to see how well our App has done a great job for you. If you need anything, just leave us a message. We will be here to assist!

Best regards
17TRACK

June 2, 2023

This app is soo amazing i liked so much working soo good thanks
This app is soo amazing i liked so much working soo good thanks

KAYSMAR
United States
4 months using the app
17TRACK replied June 4, 2023

Dear Friend, Thank you so much for being our valuable user!
17TRACK supports the tracking of 1700+ carriers, and provides real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work. Also supports auto sync of the tracking number and the carrier to PayPal, and offers Buyer Protection that earns customer trust and loyalty. If you need anything, just leave us a message. We will be here to assist!

Best regards,
17TRACK

March 27, 2023

Good app, easy to set up and customer service also very helpful.

BRAZYO
Germany
4 months using the app
17TRACK replied March 29, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

September 14, 2022

Excellent customer service Jessie, professional service, professional company, I have more than 5000 transactions per day and it saves me a lot of time. Astonishing

B-52 Home Appliances Manufacturer
China
4 months using the app
17TRACK replied September 14, 2022

Dear friend,

Glad to know that our support team made you so satisfied with us! 🤩

We'll also let Jessie know that you've rated her very well! 😊

Also, hope our APP will bring you a better experience!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 14, 2024

Works easy and looks great a lot of customization possibilities, prices could be lower.

Zenylux
Netherlands
2 months using the app
January 31, 2024

Excellent up dates

I have always experienced good service and on time results with 17track

Truebeauty
Germany
About 2 months using the app
November 10, 2022

Super user friendly and very accurate tracking status of my customers shipping. The User Interface is so easy to use. Highly Recommended! Thanks

Kawaii Merchandise™
Philippines
4 months using the app
17TRACK replied November 10, 2022

Dear Friend,

Thanks for your recommendation!❤️
We are so honored that you rate our APP so highly!❤️Thanks a lot!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 17, 2023

Brilliant order tracking app! Efficient, user-friendly interface with real-time updates. A must-have tool

Bijou Her
Lithuania
4 months using the app
17TRACK replied July 3, 2023

Dear Friend, Thank you so much for being our valuable user!

17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which significantly saves manual work. Good to see you like it!
If you need anything, leave us a message. We will be here to assist.

Best regards,
17TRACK

November 30, 2023

Great app

Hormify
Lithuania
3 months using the app