Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

October 15, 2023

best tracking app

Refined Skins
United Kingdom
3 months using the app
October 6, 2023

It's very easy to set up and I love that I can add shipping protection to my customers' orders for peace of mind. I will continue to use this service.

The Hangry Bunny
United States
4 months using the app
October 17, 2022

gostei bastante do app, otimo suporte, e ainda faz rastreamento do código que não foi atualizado no sistema

Bangoo
Brazil
4 months using the app
17TRACK replied October 17, 2022

Caro Amigo,

Obrigado pelo seu comentário positivo e pelo seu feedback. O vosso encorajamento irá manter-nos em movimento e melhorar constantemente o nosso serviço.❤️

Sinta-se à vontade para nos contactar com qualquer feedback, nós ajudá-lo-emos como sempre! ❤️

Mais uma vez obrigado pelo seu apoio e reconhecimento!

Os nossos melhores cumprimentos,
17TRACK

January 20, 2023

Very usefull App and nice support :)!
Guys use it. helps the convertion.

Primospace.de
Germany
4 months using the app
17TRACK replied January 29, 2023

Dear Friend,

Surprisingly! You have been our user for 3 months!
Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.

Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

November 2, 2023

They were very helpful.

MagicFinger
Türkiye
3 months using the app
January 15, 2023

The app works great in my store and their customer support department is available to answer all my questions. Highly recommended! They are always updating and taking our comments.

Keychain Spinner
China
4 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for your support and trust!❤️
We are delighted that our customer service has been rated so highly by you!❤️
You are our valuable user! We are committed to providing our help and service to you!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 5, 2024

easy and secure tracking!

Origin Organics
United States
2 days using the app
August 30, 2022

Easy to use and good communication support its super easy to use, my agent is always here whenever i need help

warehouse.mu
Mauritius
4 months using the app
17TRACK replied August 30, 2022

Dear warehouse.mu Team,

We're honored to have your positive review of our APP and Customer Service! ❤️

Please feel free to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 20, 2023

Great application, I am very satisfied with both the support and the application. It is innovative, clear and easy to set up. They are friendly, fast and very happy to help with everything.

Best Top Store
Czechia
4 months using the app
17TRACK replied April 21, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
And, You are our valuable user! We are committed to providing our help and service to you!
We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

February 24, 2024

Great tracking app very useful and appreciated by our customers. Simple to use and very intuitive for our clients. Highly recommended!

Boreal
France
28 days using the app