Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

Edited January 5, 2023

I like this logistics inquiry application very much. It is powerful and easy to operate, which meets the needs of my current store

FOSSiBOT
China
8 months using the app
17TRACK replied January 16, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We are so glad that our APP has brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

May 15, 2023

My experience with 17TRACK and PayPal Tracking has been excellent. Both platforms provide accurate and timely updates on my orders, making it easy for me to track and manage my shipments efficiently.

GadgetON
Israel
8 months using the app
17TRACK replied May 17, 2023

Thank you so much for choosing 17TRACK!❤️
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK team

September 7, 2022

Very useful, easy to use and grat features! I highly recommend this app if you need some upgrades of your website. Your customer will be happier!

MayJoys™️
Romania
8 months using the app
17TRACK replied September 7, 2022

Dear MayJoys™️ Team,

Thank you so much for your high recommendation and evaluation of our APP ! ❤️ This puts smiles on our faces!❤️

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 23, 2023

La atención de 10 muy rápidos y la pagina va genial. La verdad podrian añadir alguna opción mas pero creo que cumple con las funciones.

Smart Industries ES
Spain
8 months using the app
17TRACK replied March 27, 2023

Estimado amigo,
¡Muchas gracias por ser nuestro valioso usuario! ❤️
¡Mediante la adición de una página de seguimiento a su tienda, los clientes no sólo pueden auto-seguimiento de los paquetes en su tienda para reducir su carga de trabajo de servicio al cliente, sino también hacer que el tráfico de clientes de retención, promover las ventas secundarias, y mejorar las oportunidades de exposición del producto!
Por favor, no dude en contactar con nosotros con cualquier comentario, le ayudaremos como siempre!❤️
Saludos cordiales,
17TRACK

March 15, 2023

VERY NICE TRACK ORDER APP WITH PERFECT AND SIMPLE DESIGN. RECOMMEND TO EVERYONE! KEEP UP WITH GOOD WORK!

Riendo
Hong Kong SAR
8 months using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you so much for being our valuable user!❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

February 22, 2023

17Track satisfies all your email marketing needs. It's easy to use, affordable, and very useful!

My Store
United States
8 months using the app
17TRACK replied February 24, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

May 31, 2022

muito obrigado pelo suporte esse app é incrível e super fácil de usar! O suporte foi muito atencioso:)

Utimazing
Brazil
8 months using the app
17TRACK replied June 1, 2022

Olá Utimazing,

Obrigado por sua alta classificação!

Estamos muito felizes que nosso APP resultou em um usuário satisfeito!

Sua satisfação é nossa motivação, continuaremos trabalhando duro para que o usuário crie um APP mais satisfatório!

Se você tiver alguma dúvida ou sugestão, não hesite em contactar-nos. Congratulamo-nos com todos os comentários e sugestões!

Mais uma vez obrigado pelo apoio e reconhecimento!
Atenciosamente,
17TRACK

May 13, 2022

best app for tracking, i have always used this website before they made an app and never let me down.

High End No.1
Kuwait
8 months using the app
17TRACK replied May 13, 2022

Hi High End No.1 Team,
Thanks for choosing 17TRACK!

“ i have always used this website before they made an app and never let me down.” Thank you so much for your continued support!

We are always here if you need more help on parcel tracking or order status updates.

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

January 20, 2023

I highly recommend 17tracking for everyone. The software is very easy to understand. The free plan includes everything a beginner needs. Also great customer service! Tina helped me a lot and you get a reply very quickly! My logo is already on the tracking page! Love IT !!!

PainReliefStuff
United States
8 months using the app
17TRACK replied January 29, 2023

Dear Friend,

Thank you for your positive comment and feedback.
Our Shopify APP is designed to be easy to use and convenient for users.
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 We'll also let Tina know that you've rated her very well!

Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 14, 2022

It's a very useful program. in one word perfect. it just opens a little late when i click on "track your order"

hometech
United Kingdom
8 months using the app
17TRACK replied October 17, 2022

Dear Friend,

It's an honor to get such a high evaluation of our APP from you!❤️ We will also continue to work hard to optimize the APP to bring a better experience to users!❤️

Also, thank you for your feedback regarding the tracking button! Our support team has forwarded the issue to our technical team for inspection and optimization.

If you need anything, just leave us a message. We will be here to assist.❤️

Thanks again for your support and recognition!

Best regards,
17TRACK