17TRACK Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.
Refine
-
By rating
great
Works well and looks professional.
To remove the logo you need to leave a review. However I have been using this for a while and it works well for keeping track over multiple different carriers going to different countries. I have not used the push feature to Paypal as I am skeptical, however I may consider it in the future.
Dear Friend,
Surprisingly! You have been our user for 9 months!
Thank you so much for your continued support and trust!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
And, We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!
Best regards,
17TRACK
This app provides a 1st class post-ship experience and encourages additional sales after ordering. Perfect!!!
Thank you for your valuable feedback.
We are committed to providing the best tracking experience for sellers. We also provide a free template email function to support sellers to send emails to promote sales.
If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.
Regards,
Team 17TRACK
Easy to use and implement! Quick and responsive customer service!
Super easy to integrate and customise! It looks really pro and will provide an excellent experience for my customers! I thought this would be one of the hardest parts of setting up my store, but 17Track has made it hassle-free!
As we have different stores on Shopify we have used several tracking integrations before we give 17TRACK a try. We like how the app is designs and full of features including buyer protection integration. It also has auto-push for PayPal users and the app gives you a seamless experience. The design of the tracking page is well done and integrates easily with your app without any extra effort needed. So far we have not experienced any issues, but incase of anything I am sure the team won't hesitate to help. The app has free plans which can be suitable for starters as well. Give it a shot there is no harm in trying and you will like it for sure. Everyone's experience is different and our review reflects our own experience so far so we are only responsible for our own experience.Hope this helps everyone.
Dear Friend,
Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!
Please feel free to contact us with any feedback, we will help you as always!❤
Thanks again for your support and recognition!
Best regards,
17TRACK
Perfect, everything good.
We only installed this app a few days ago, but the setup was easy and we’ve been able to add a really professional looking tracking page to our website and also customise our shipping emails, which look absolutely fantastic.
Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK
Comfortable communication. Solving problem at one time.
Multiple accesses that I am able to connect.
Adding a Track My Order page on my website, that will absolutely build trust to customers. It works. Highly recommend.
Thank you.
Julia
Hi Julia, thank you so much for your continued support and trust!❤️
By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, make customer traffic retention, promote secondary sales, and improve product exposure opportunities. We are glad that it suits your commercial strategy.
Please feel free to contact us with any feedback, we will help you as always!
Best regards,
17TRACK
Great app great customer service! They help you over watsapp. Very proffesional. 5 stars service for sure!
Dear Friend,
Thank you so much for being our valuable user!❤️
We are so glad that our APP and Customer Service have brought you such a great first impression! I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK