Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

September 22, 2022

very friendly and customer support fast response helping on the spot really I appreciate I recommend to use

pentiki
Egypt
8 months using the app
17TRACK replied September 22, 2022

Dear Friend,

I'm very proud of our customer service for doing a great job serving our valued users!😊Thanks for your recommendation! ❤️

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

Edited August 29, 2022

可以在自己的网站设置好,还可以添加商品推荐,真是太好用了。客户很方便就能查询自己的快递信息,增加了客户复购率,还能自己发送邮件通知客户快递信息, 期待后面能有更好的功能。。。。。。。祝你们也来越好。。。

crystal.888
China
8 months using the app
17TRACK replied August 29, 2022

您好! 亲爱的朋友!

感谢您与我们分享您的使用感受并且分享这个好消息:“客户很方便就能查询自己的快递信息,增加了客户复购率” 😃 很开心得知我们的APP能为您的业务带来增长!让我们知道我们努力的方向是正确的并有所作为!

我们也会继续努力创造出让用户更加满意的APP! 我们一起携手同行,共创未来!😆

同时也祝您业务蒸蒸日上!

再次感谢您的支持和认可!
17TRACK

October 17, 2023

Definitely very useful! Instead of tracking orders individually, I can get information about their status collectively, and it's also very easy for customers to track their packages.

TALISHKO
United Kingdom
7 months using the app
September 8, 2023

I am really happy that i have 17track on my site, it has been really useful in decreasing customer emails. I like the editing features and being able to customize it to my brand colors etc. I ended up paying for premium as it was beneficial

Your Local Girl
United Kingdom
8 months using the app
April 8, 2023

Very easy to use, concise and convenient, fast response speed, supports multiple logistics service providers, great!

Followcat
United States
8 months using the app
17TRACK replied April 11, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We partner with 1700+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

September 12, 2023

Great App and really helping me boost my sale and get customer trust in my store

Vista Blends
Saudi Arabia
7 months using the app
Edited December 18, 2023

pro costumer support and best tracker ever

ARAART
United Arab Emirates
7 months using the app
February 23, 2024

Application très pratique

GLOW UP PARIS
France
8 minutes using the app
May 9, 2023

This is a great app and is incredibly easy to install! Highly recommend especially for those who are just starting.

Cherrybey
United States
7 months using the app
October 12, 2022

This app is great if you are using multiple shipping services! The Team is always happy to help with any issues or questions!

dropshippingtastic
New Zealand
7 months using the app
17TRACK replied October 12, 2022

Dear Friend,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.❤️

If you need anything, just leave us a message. We will be here to assist.❤️

Thanks again for your support and recognition!

Best regards,
17TRACK