17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,977)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

January 11, 2023

A very practical plug-in. Customers can also query the order transportation by themselves, which improves the after-sales service quality and the conversion rate. It is worth recommending! I think this plug-in should be needed for building independent stations!

Onemore string lights
China
11 months using the app
17TRACK replied January 17, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

February 8, 2023

Just the app I needed. It works so smoothly and as per my expectations. The 5-star rating is deserved.

My Yellow Store
India
11 months using the app
17TRACK replied February 10, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
We are so glad that our APP has brought you such a great first impression! We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

October 21, 2022

J’ai installé cette application pour offrir à mes clients la possibilité de suivre leurs commandes et la livraison directement depuis ma boutique. Cette application est très simple d’utilisation et propose toutes les fonctionnalités de base nécessaire au suivi. Certaines traductions en français sont à ajuster mes les équipes techniques sont très réactives et travaillent dessus. Une application que je recommande fortement.

ZADELYA
France
11 months using the app
17TRACK replied October 24, 2022

Cher ami,

Nous vous remercions de votre commentaire et de vos réactions positives. Vos encouragements nous permettront d'aller de l'avant et d'améliorer constamment notre service.

N'hésitez pas à nous contacter pour tout commentaire, nous vous aiderons comme toujours !❤️.

Merci encore pour votre soutien et votre reconnaissance !

Meilleures salutations,
17TRACK

July 18, 2022

Easy to install and work good, I like the new design, it shows the tracking information and order information together, our client can get all info one place easily. Nice app & nice job.

PeachShe
China
11 months using the app
17TRACK replied July 18, 2022

Hi PeachShe!

We are happy to hear that you like our new design!🤩

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

October 22, 2023

Great app. Does what I need it to do.

Maddison Arch
United States
11 months using the app
July 19, 2022

I use this on my site for costumers to track their orders! I received fast and responsive costumer service when I need it!

TechEx
United States
11 months using the app
17TRACK replied July 20, 2022

Hi TechEx,

"I use this on my site for costumers to track their orders! " Yes! Add a tracking page to your store so your customers can track their packages themselves, thus reducing your customer service efforts!

" I received fast and responsive costumer service when I need it!" Glad to know that our support team made you so happy with us! 🤩
You are our valued user and we are committed to providing our best help and service!😊

We hope our app and support team services will bring you a better experience in the future!😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

October 24, 2022

Thank you for fast response I am looking forward to use your site for all my shipping and I been looking for a company just like you thanks

jewelrycafee.com
United States
11 months using the app
17TRACK replied October 25, 2022

Dear Friend,

We are delighted that our customer service has been rated so highly by you!❤️
I'm very proud of our customer service for doing a great job serving our valued users!😊

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

February 3, 2023

Amazing support and customer notifications sent via e-mails! Super clean design for the tracking page, and super detailed tracking stamps that ensures your customers are in the loop every step of the way! Definitely recommend for international tracking updates!

Ultra PRO International Euro
Belgium
11 months using the app
17TRACK replied February 6, 2023

Dear Friend,

Thank you so much for being our valuable user!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

November 10, 2022

我使用了此应用帮我快速地同步了物流单号到paypal,也方便客户在我的网页端查询物流状态,提高了网站的信任。该应用安装十分方便,操作也很简单,应用功能也十分全面,我个人十分推荐大家安装使用这个应用!good

moidoss
China
11 months using the app
17TRACK replied November 11, 2022

亲爱的用户朋友! 您好!

非常感谢您如此真诚的分享这个好消息!让我们知道努力的方向是正确且有用的! 给予我们极大的鼓励!

我们将不断完善,争取做的更好,回报您的厚爱,谢谢!

如果您需要任何其他支持,请随时与我们联系。❤️
再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

September 14, 2022

After using 17track for many years, I am very happy to find it in the shopify app store.He is safe and reliable and has always been trusted by us

Homegoodser
China
11 months using the app
17TRACK replied September 14, 2022

Dear friend,

Thank you so much for your continued support and trust!❤️
We are so glad to be good friends with you!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK