Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

May 14, 2023

I would 10/10 recommend this app to others as it ensures tracking on your site and can have the 17TRACK branding removed if you need it to be.

Zephomic
United States
4 months using the app
17TRACK replied May 17, 2023

Thank you so much for being our valuable user!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

August 28, 2023

great and yeah amazing they are a lot flexible with their services nice although it could be best to choose for myh shopify store

MorganWATCHES
India
4 months using the app
March 3, 2024

Super easy and good customer service
Omovex@gmail.com

Omovex
United States
21 days using the app
September 20, 2023

The app is great, it can track packages from numerous shipping companies. The team responds quickly and is very attentive.

Arragi
Brazil
4 months using the app
February 24, 2024

Great tracking app very useful and appreciated by our customers. Simple to use and very intuitive for our clients. Highly recommended!

Boreal
France
28 days using the app
July 21, 2023

I have been using 17TRACK for quite some time now, and I must say it is an absolute lifesaver! This package tracking service has exceeded my expectations in every way, making it my go-to platform for all shipment tracking needs. Here's why I give it a solid five-star rating:

User-Friendly Interface: 17TRACK boasts an intuitive and user-friendly interface that makes it incredibly easy to use. Whether you're a tech-savvy individual or not, you'll find tracking your packages a breeze.

Wide Range of Supported Carriers: This platform supports an extensive list of carriers from all around the world. No matter where your package is coming from or where it's headed, chances are 17TRACK will have it covered.

Real-Time Tracking: The real-time tracking feature is fantastic! Being able to follow the progress of my packages in real-time gives me peace of mind and helps me plan accordingly.

Notifications: I love the timely notifications provided by 17TRACK. Whenever there's an update on my shipment status, I receive instant alerts through email or their mobile app, ensuring I'm always in the loop.

Accurate and Reliable: Throughout my experience with 17TRACK, I have found their tracking information to be accurate and reliable. I can always trust that I'm getting the most up-to-date data on my shipments.

Multi-Language Support: As someone who travels frequently, I appreciate that the platform offers multi-language support. It caters to a diverse global audience, making it accessible to people from various regions.

Web and Mobile Compatibility: Whether I'm using my laptop or smartphone, 17TRACK provides a seamless experience on both platforms. It's great to have the convenience of accessing my tracking information on the go.

Package Consolidation Feature: The package consolidation feature is a game-changer for those who shop from multiple stores. It allows me to combine packages, saving on shipping costs and reducing environmental impact.

Helpful Customer Support: Though I haven't encountered many issues, the few times I needed assistance, the customer support team was quick to respond and incredibly helpful.

Free Service: Last but not least, the fact that 17TRACK offers its services for free is remarkable. Given the quality of the service they provide, it's truly impressive that they don't charge a dime.

In conclusion, 17TRACK has proven to be an invaluable tool for anyone who regularly receives packages from different carriers worldwide. It's efficient, reliable, and incredibly user-friendly. I cannot recommend this service enough, and I'll definitely continue using it for all my tracking needs. Kudos to the team behind 17TRACK for creating such an outstanding platform!

ELECNING™
Luxembourg
4 months using the app
17TRACK replied August 10, 2023

Hello, thank you so much for sharing your experience, that means a lot to us!

17TRACK Shopify App is committed to providing merchants with easier management and more accurate and effective data, using automated queries and synchronization to help you and your team save time and effort. We are proud to see it received such a high rating from you.
We will continue to optimize and iterate to continue to keep providing you with the best service. If you need any help or have any suggestions, please feel free to contact us.

Sincerely,
Team 17TRACK

December 17, 2023

17track is the best

GENESISCO
Israel
3 months using the app
March 7, 2023

very nice app and Responsive support you must have it in your store and try it will be Nice addition

home improvement
Saudi Arabia
4 months using the app
17TRACK replied March 9, 2023

Dear Friend,
Thank you for your positive comments and feedback.
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊We will continue to work hard to optimize the APP for a better user experience!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

January 17, 2023

I have tried other tracking apps. But 17Tracking is the one I totally recommend.
It looks really good and professional and the support is really helpful.

Mobile One Trade
Netherlands
4 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Surprisingly! You have been our user for 4 months!
Thank you so much for your continued support and trust!❤️
Your encouragement will keep us moving forward and constantly improving our service.We will continue to work hard to optimize the APP for a better user experience!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 23, 2022

This app is perfect for not only allowing your customers to track their shipments, but the Paypal Auto Push is the best thing about them!

Online Treasures
United States
4 months using the app
17TRACK replied October 24, 2022

Dear Friend,

Thanks for liking our tracking page and Paypal Auto Push function!
It makes us happy to see our work has been useful and made a difference!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK