Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

August 3, 2022

Amazing app ,great customer service . Easy setting . Supports different couriers. Best app fro dropshippers.

Kiddie Cutie
Australia
9 months using the app
17TRACK replied August 4, 2022

Hi, Kiddie Cutie!

Thanks a lot for choosing 17TRACK!

We hope our app and support team services will bring you a better experience in the future!😊

Please don't hesitate to contact us with any questions or suggestions. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK

September 25, 2023

Very helpful to offer a customised tracking page to the shop.

NoFluffTechStuff
Germany
9 months using the app
February 12, 2023

客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。客服相应速度快。相当的优秀。我会向我的周边朋友推荐的。

OnlyFindU
Hong Kong SAR
9 months using the app
17TRACK replied February 14, 2023

亲爱的用户朋友!您好!
非常感谢您选择17TRACK!
我为17TRACK每个人在为我们的重要客户提供服务时都做得非常好而感到自豪!🥰
我们也会继续努力优化APP,给用户朋友们带来更好的体验!
若需要任何其他支持,请随时与我们支持团队联系!我们会尽快响应您!
再次感谢您的支持和认可!
17TRACK

October 17, 2023

all good recommending this app

mybadoo
Germany
9 months using the app
January 22, 2023

What exciting software to use while building your new brand I love the service and I want more software like this.

Triple Nine Collections
United States
9 months using the app
17TRACK replied January 30, 2023

Dear Friend,

Surprisingly! You have been our user for 2 months!
Thank you so much for your continued support and trust!❤️
It's an honor to get such a high evaluation of our APP from you!❤️ We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

July 17, 2023

track17 has been a great service to work with. they are always available to answer any questions and come up with a solution to your problem.

Faith & Co. Boutique
United States
9 months using the app
October 16, 2023

Great app, had no issues so far and it works fine

WonderSmile
Finland
9 months using the app
December 13, 2022

The ultimate logistics tool that helps customers to solve the problem of order tracking and sellers to solve the problems of batch management order logistics time and many other problems! Totally free, highly recommended!

kikinailart
Hong Kong SAR
9 months using the app
17TRACK replied December 13, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

September 8, 2022

Supper app! You can publish cargo to customers in a more beautiful and professional way. I like it very much, it is very useful, I would like to thank the support team for their operative help.

Trendmess - Your Shopping Store
United Kingdom
9 months using the app
17TRACK replied September 8, 2022

Dear Trendmess Team,

Your positive review has made our APP feature description sublime!❤️
Thanks a lot for your sincere review of our APP and Customer Service!

Hope our APP and Customer Service will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 4, 2022

Very helpful and useful. The customer service is amazing, thank you for all your help through my experience here in Shopify :)

La Chanclería
Spain
9 months using the app
17TRACK replied August 4, 2022

Hi, La Chanclería!

Thank you for acknowledging our customer service! 😊

You are our valuable user and we are committed to providing you with help and the best service!

We hope our app and support team services will bring you a better experience in the future! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!

Best regards,
17TRACK