Reviews (3,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.
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As we have different stores on Shopify we have used several tracking integrations before we give 17TRACK a try. We like how the app is designs and full of features including buyer protection integration. It also has auto-push for PayPal users and the app gives you a seamless experience. The design of the tracking page is well done and integrates easily with your app without any extra effort needed. So far we have not experienced any issues, but incase of anything I am sure the team won't hesitate to help. The app has free plans which can be suitable for starters as well. Give it a shot there is no harm in trying and you will like it for sure. Everyone's experience is different and our review reflects our own experience so far so we are only responsible for our own experience.Hope this helps everyone.
Dear Friend,
Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!
Please feel free to contact us with any feedback, we will help you as always!❤
Thanks again for your support and recognition!
Best regards,
17TRACK
We only installed this app a few days ago, but the setup was easy and we’ve been able to add a really professional looking tracking page to our website and also customise our shipping emails, which look absolutely fantastic.
Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK
Comfortable communication. Solving problem at one time.
Multiple accesses that I am able to connect.
Adding a Track My Order page on my website, that will absolutely build trust to customers. It works. Highly recommend.
Thank you.
Julia
Hi Julia, thank you so much for your continued support and trust!❤️
By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, make customer traffic retention, promote secondary sales, and improve product exposure opportunities. We are glad that it suits your commercial strategy.
Please feel free to contact us with any feedback, we will help you as always!
Best regards,
17TRACK
Good App, with sync to paypal and reasonable cost.
Great app great customer service! They help you over watsapp. Very proffesional. 5 stars service for sure!
Dear Friend,
Thank you so much for being our valuable user!❤️
We are so glad that our APP and Customer Service have brought you such a great first impression! I'm so proud of how well our customer service has done a great job serving our valued users! 😊
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK
This app is without a doubt my go-to for the past two years and I absolutely love it!I'm so glad to hear that you're enjoying this app! It's great to know that you've been using it for two years now.
The function is very powerful, customers can check the logistics information in a timely manner, merchants can also track the situation in accordance with the logistics information, you can communicate with customers in a timely manner, greatly reducing losses! I hope you can add email marketing and label printing function, so it's even better! Go!
Hi, Dear lantern Team,
Thank you for taking the time to share your experience in such a specific and detailed way!❤️
Yes! Adding a tracking page to your store will allow your customers to self-track their packages, which will reduce your customer service workload! We are so glad to know that our tracking page can truly help you!
Regarding the addition of email marketing and label printing functions. I will forward your request to the technical team.
Please do not hesitate to contact us with any feedback, we will be here to help, as always!❤️
Thanks again for your support and recognition!
Best regards,
17TRACK
I had a very good experience with 17TRACK. The customer support was great and the software was easy to understand. I expect the same good relationship in the future.
Dear Friend,
Thanks for choosing 17TRACK!
Our Shopify APP is designed to be easy to use and convenient for users.
You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK
GREAT and good service and responsive. Enjoy service with buyer protection. Hard to end up saying much bad.
Simple and easy application to use for Shopify! It is straight forward and offers a good amount of customization.
Dear Friend, Thank you so much for your recommendation!
Our Shopify APP is designed to be easy and convenient. Glad to see it works fine for you. If there's anything we could help with, just let us know, we'll be there as always.
Best regards,
17TRACK