17TRACK Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,838)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.
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比想象的好用。首先可以单独设置 tracking page，并且这个页面可以做定制化。此外还有物流推送功能，自动发送不同物流状态的邮件，并且邮件的模板也是能够编辑的。非常的方便，希望可以提升客户体验度。
I use their service even before they got this app. Thankfully, they have an app already that can help our customers tracing their order. And it looks good and clean.
Dear Friend,
Thank you so much for your continued support and trust! ❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK
This is a great app, it has automatic emails to notify us of package issues so we can contact our customers. 17track definitely saves my money and they offer 12 months free for all of us. They have excellent customer service in WhatsApp groups, track packages, and upload trackers to Paypal.
Dear Friend,
Thanks for giving us such a sincere review!😊It puts a smile on our faces!❤️ Your encouragement will keep us moving forward and constantly improving our service.
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!
Best regards,
17TRACK
Easy to integrate.Clear and detail instructions for set up.
Very quick response from customer service.
Ali in all so far so good.
Overall, the application is great, responsive, and accurate, hope to add a periodic report function。
Thanks for sharing your valuable feedback. We are very happy and proud to know that you are satisfied with the app. I have forwarded your requirement to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.
If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.
Regards,
Team 17TRACK
very useful, recommend this 17 tracker tracking
This tracking tool, the information is accurate and timely. I heard from the customer service that the translation function will be launched soon. I look forward to it.
Hi eczat,
Thank you so much for choosing 17TRACK!
We are also looking forward to the launch of the translation function!
If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK
L'application 17track de Shopify est essentielle pour les propriétaires de boutiques en ligne. Elle offre un suivi en temps réel des colis, simplifie l'intégration avec Shopify et permet des notifications personnalisées aux clients. Le support client est réactif et compétent. Les tarifs sont compétitifs, justifiant l'investissement. En somme, cette application optimise la gestion des expéditions, améliore la satisfaction client et renforce la confiance. Elle mérite sans aucun doute une note de 5 étoiles et est un outil indispensable pour toute boutique en ligne cherchant à offrir une expérience de suivi de commande de qualité supérieure à ses clients.
The tracking page fits well with my website. The service is efficient. I am happy with this app, Thank you
Customer service is great experience - it's really good example to show others how to deal with customers! Can only recommend
Dear Friend,
Thank you so much for being our valuable user! ❤️
I'm so proud of how well our customer service has done a great job serving our valued users! 😊You are our valuable user! We are committed to providing our help and service to you!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK