Reviews (3,378)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and accurate, real-time tracking capabilities. It integrates seamlessly with Shopify, automates tracking notifications, and supports a wide range of carriers, enhancing both domestic and international shipping experiences. The responsive customer support team is frequently praised for quick issue resolution. Merchants can customize the tracking interface to match their brand, and the availability of a free plan is especially valued by new or small businesses. Additionally, multi-language support makes it accessible for international shoppers, improving customer satisfaction and streamlining the tracking process.

Edited May 8, 2023

As an online business owner, I'm always on the lookout for tools that can streamline my operations and improve my customer experience. The 17TRACK Order app for Shopify has proven to be one of those game-changing tools for my store.

Integrating 17TRACK Order was a breeze, and it immediately started to simplify my life. The app's intuitive interface and robust features allow me to effortlessly manage and monitor shipments from multiple carriers all in one place. This has saved me countless hours of juggling different tracking platforms, and my customers have appreciated the consistent and easy-to-follow updates.

What truly sets 17TRACK Order apart, though, is its commitment to providing a seamless customer experience. The app allows my customers to track their orders directly from my store without having to visit external websites, making for a more cohesive and enjoyable shopping experience.

Additionally, 17TRACK Order offers top-notch customer support. On the rare occasions when I've needed assistance, the team has been prompt, knowledgeable, and eager to help.

In conclusion, 17TRACK Order has become an indispensable part of my eCommerce arsenal. It simplifies order tracking and offers a better experience for both me and my customers. I highly recommend this app to any Shopify store owner looking to level up their order tracking capabilities.

Ombrello
Australia
3 months using the app
17TRACK replied June 27, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work. Glad to see you like it.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

February 24, 2023

Muito bom pelo que oferece gratuitamente, pagina de rastreio personalizável, falta somente a tradução para o português Brasil.

opcaomagazine
Brazil
3 months using the app
17TRACK replied February 27, 2023

Querido amigo,
Muito obrigado por escolher 17TRACK! ❤ ️
Ao adicionar uma página de rastreamento à sua loja, os clientes podem não apenas rastrear pacotes em sua loja para reduzir a carga de trabalho de atendimento ao cliente, mas também manter o tráfego do cliente, promover vendas secundárias e melhorar as oportunidades de exposição ao produto!
Em relação ao pedido de tradução do português brasileiro, encaminharemos para nossa equipe de tecnologia.
Se precisar de alguma coisa, deixe-nos uma mensagem. Estaremos aqui para ajudar. ❤ ️
Cumprimentos,
17TRACK

August 18, 2023

it s a good service , love how it works easy and smart.............................................................

BodyEquipe
Italy
3 months using the app
October 13, 2023

Not giving me the link I need to put on my shopify store to track orders.

Meypets
United States
3 months using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response and we are very thankful for your feedback. We sincerely regret that you did not have a pleasant experience while using our app.

Regarding the function you mentioned, please check in tracking page>Tracking page URL.

Additionally, for information on How do I Install the Tracking Page, you can also refer to our Help Center:https://trackcenter.crisp.help/en/article/how-do-i-install-the-tracking-page-get-it-in-3-steps-13slyvi/

Should you have any further questions, please do not hesitate to contact us, and we will endeavor to assist you as swiftly as possible. Wishing you a joyful and pleasant day.

Best regards,
17TRACK Team

August 29, 2023

EVERYTHING I NEED IN ONE APP I LOVE IT!!!! If you need a dependable tracking app for your store i17 Track is the place to go.... ( Treasurebox2024@gmail.com )

TreasureBox
United States
3 months using the app
August 1, 2023

THIS APP IS VERY SIMPLE TO USE AND IT VERY PROBLEM SOLVING FOR EVERYONE WHETHER BEGINNER OR PRO ENTREPRENEUR.

Feleum
United Kingdom
3 months using the app
May 13, 2023

Enhanced package tracking with lightning-fast updates. Really love your service and excellent customer support. Highly recommended!

Riders Lust
United States
3 months using the app
May 31, 2023

This is a great app for what we were looking for! We want our customers to find and track their orders, and this is perfect

Retro 1951
United States
3 months using the app
17TRACK replied June 4, 2023

Thank you so much for being our valuable user!
Yes, by adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities. Please feel free to contact us with any feedback, we will be here to assist!

Best regards,
17TRACK

August 18, 2022

新手上路,刚开始使用。 充分解决了用户最后一步对订单查询的痛点。界面人性化,优秀。 前台查询页面也非常贴合用户角度,也可以实现自定义显示界面。 希望这样的产品可以长期保持下去。 好评好评好评好评!!!

Keystone
Hong Kong SAR
3 months using the app
17TRACK replied August 18, 2022

欢迎我们的新朋友!!!

非常感谢您与我们分享您的使用体验和感受~

您的激励使我们更有动力!我们会继续努力,创造出让用户更满意的APP!

希望未来我们的APP可以带给您更好的使用体验感!😊

愿您能与我们一起携手同行,共创未来!😆

再次感谢您的支持和认可!

17TRACK

December 2, 2023

very useful app for shopify

Sonic Scrub
United Kingdom
About 2 months using the app