Reviews (3,677)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

February 28, 2023

Thank you 17TRACK , it is very easy to install App and useful , they have so many functions you can use it like tracking order , connect with your PayPal and buyer protection service ...etc
17TRACK have excellent quick response customer Service to help you for any of requirements you need .
With highly recommended .

silikel.com
Kuwait
2 days using the app
17TRACK replied March 2, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
And, we partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

October 14, 2023

This is a fantastic app which really brings a lot of value to my storefront, as well as my shoppers when they want to track their purchases.
I would highly recommend this app.

MONTEGIO
Ireland
2 days using the app
May 23, 2023

17TRACK was super easy to setup, even for a beginner! The integration is seamless and it looks super professional on the consumers end!

Seikatsu Knives
United States
2 days using the app
17TRACK replied May 26, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work.
Please feel free to contact us with any feedback, we will help you as always!

Best regards,
17TRACK

April 24, 2022

this app works great, i can even add tracking numbers manually. my customers can track their orders easily.

©PRODHOT
United Kingdom
2 months using the app
17TRACK replied April 24, 2022

Hi dear,
Thanks for choosing 17TRACK.
I'm so glad that you are satisfied with our APP.
We welcome all feedback. If you have any questions or suggestions, pls do not hesitate to contact us. We will get back to you asap.
Thanks again for your support and recognition.
Best regards,
17TRACK

January 9, 2023

Am happy to have 17TRACK installed on my website. I also appreciate for being given 12-month free to participate on the Co-Creators Program. I have been using 17TRACK on my mobile for sometime and it has been handy in tracking shipments for so many carriers! I recommend it.

Eurekaonline
Malawi
2 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thank you so much for your continued support and trust!❤️
We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

February 16, 2023

Muy Bien, me ayuadarona quitar la marca de agua y se ve bien, solo falta confirmar el funcionamiento de mis clientes!

Tianquiz-Shop
Mexico
2 days using the app
17TRACK replied February 20, 2023

Estimado amigo,

Muchas gracias por elegir 17TRACK!❤️
¡Usted es nuestro valioso usuario! ¡Estamos comprometidos a proporcionar nuestra ayuda y servicio a usted!
Si necesitas algo, déjanos un mensaje. Estaremos aquí para ayudarle. ❤️
Saludos cordiales,
17TRACK

May 2, 2023

Highly impressed with 17track app! It's incredibly convenient and accurate, allowing me to easily track all my packages in one place.

LED It Flow
United States
2 days using the app
December 27, 2023

Bis jetzt ganz gut. Über die Einstellungen lässt sich einfach auf die gewünschte Sprache ändern. Die Umsetzung und Bearbeitung der Seiten ist sehr einfach gehalten, war sehr hilfreich ist. Wie es meinen Kunden gefällt, kann ich noch nicht sagen, dazu muss ich es noch länger testen.

Diamond Painting Shop
Germany
About 2 hours using the app
July 14, 2023

I recommend 17TRACK, a very useful application, which provides very easy order tracking and looks very professional.

Release
Poland
2 days using the app
June 9, 2023

Great app and supports way more couriers than shopify does I would strongly recommend the app. Support are super quick and great too!

Dynamic Office Solutions
United Kingdom
2 days using the app
17TRACK replied June 12, 2023

Dear Friend, Thank you so much for being our valuable user!
17TRACK supports the tracking of 1800+ carriers, providing real-time automatic synchronization of Shopify orders for auto-track, Glad you like it!
Also, we are honored that our customer service has received such a high rating from you. Please feel free to contact us with any feedback, we will help you as always.

Best regards,
17TRACK