17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,838)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.

September 7, 2022

Amazing app, i love it. Very easy to use and customer service is fast and very professional. Highly recommend it.

MomyMall
United Kingdom
3 days using the app
17TRACK replied September 7, 2022

Dear MomyMall Team,

Thanks a lot for your recommendation and positive review of our APP and Customer Service! ❤️

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

September 27, 2022

The app is perfect. It is helping us to follow up our customers shipments. Also, providing awesome and branded tracking page.

Lujain Beauty
Türkiye
3 days using the app
17TRACK replied September 27, 2022

Dear Friend,

Perfectly! It's an honor to get such a high evaluation of our APP from you!❤️ Hope our APP can bring you a better experience in the future!

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 9, 2023

Great customer support. I recommend this app. Very happy with the overall experience and the service received.

C & M Navigation Systems
United Kingdom
3 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
You are our valuable user! We are committed to providing our help and service to you!
If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

January 15, 2023

Very good order tracking App. You can use Tracking Number OR Order Number/Email to track orders simply. It's very friendly for store owners to use as it can reduce your workload significantly. What's more, the Customer Service is great as well.

MelodySusie
United States
3 days using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you for your positive comment and feedback.
Certainly! Add a tracking page to your store so that your customers can track packages by themselves, which can greatly reduce your workload!❤️

Please feel free to contact us with any feedback, we will help you as always!❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 31, 2023

not sure

YewelX
Spain
2 months using the app
December 8, 2022

Really useful for any SHopify store who does a range of shipping options. Our customers love it and we have integrated it easily onto our site!

Anabolic Apparel
United Kingdom
3 days using the app
17TRACK replied December 12, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

April 4, 2024

top

MAISON BALIYA
France
18 minutes using the app
October 24, 2022

使用17track多年了,查询很方便,准确!而且界面很友好,清晰。会继续使用的。最棒的一点就是可以将店铺和PayPal无缝链接,这样不用手动填写运单号,省时省事!套餐收费清晰,价格相对来说也可以接受。反正综合各方面,都挺不错的。五星好评吧!

WELQUEEN HOME DECOR
China
3 days using the app
17TRACK replied October 24, 2022

亲爱的用户朋友! 您好!

感谢您对17TRACK一如既往的支持并给予了五星好评,当我们的APP得到您的肯定时,是我们最开心的时刻!

若使用过程中遇到任何问题,请随时与我们联系。❤️
我们时刻准备着为您服务!

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK

October 13, 2023

Not giving me the link I need to put on my shopify store to track orders.

Meypets
United States
3 months using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response and we are very thankful for your feedback. We sincerely regret that you did not have a pleasant experience while using our app.

Regarding the function you mentioned, please check in tracking page>Tracking page URL.

Additionally, for information on How do I Install the Tracking Page, you can also refer to our Help Center:https://trackcenter.crisp.help/en/article/how-do-i-install-the-tracking-page-get-it-in-3-steps-13slyvi/

Should you have any further questions, please do not hesitate to contact us, and we will endeavor to assist you as swiftly as possible. Wishing you a joyful and pleasant day.

Best regards,
17TRACK Team

January 8, 2023

The tracking number can be displayed in the background soon. At the same time it can track in Paypal.highly recommended!

HIMAN Industrial Supplies
China
3 days using the app
17TRACK replied January 16, 2023

Dear Friend,

Thanks for your recommendation!❤️
Our Shopify APP supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

Please feel free to contact us with any feedback, we will help you as always!❤️
Thanks again for your support and recognition!

Best regards,
17TRACK