17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,990)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

September 19, 2023

obsoletely great service

CUBie
New Zealand
7 days using the app
Edited December 29, 2021

The previous system was very well used, and there are many good functions. I hope that it can be done as soon as possible. It can keep the previous functions and add more. Useful functions, such as the timeliness detection of each logistics node, in general, very recommended!

Mommy Yasmin
Hong Kong SAR
6 months using the app
17TRACK replied January 4, 2022

Thanks for sharing your valuable feedback. We are very happy and proud to know that you are satisfied with the app. I have forwarded your requirements to our product team. It is always nice to know the requirements of our users so that we can meet their expectations and provide an engaging experience.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

September 5, 2023

I genuinely love the 17Track app. It easily integrates into my cart app & the developer team also did the coding for me to make it compatible with my store’s theme. My customers love the peace of mind it gives them knowing that their parcel is completely insured. It’s a peace of mind for our staff too so we can ensure customers get the best experience.

One improvement I would make is the email customisation section. I found that my brand logo did not display in test emails I sent to myself. Otherwise a fantastic app.

Priestess Crystals
Australia
7 days using the app
December 30, 2021

The effect is very good, and it greatly helps us solve the problem of logistics tracking information. Highly recommended

PET&CUSTOM
United States
7 days using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app .

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

August 18, 2022

非常喜欢 17TRACK ,一直以来都在使用17TRACK 查物流,方便快捷。现在可以将17TRACK 插件安装在网站里,管理订单物流非常高效,为此节省了很多时间,非常值得一试。客服支持回复快,回应非常及时,无论是插件本身还是服务质量都是不错的,攒!

Philodo Bikes
United States
7 days using the app
17TRACK replied August 18, 2022

您好! 亲爱的朋友!

非常感谢您一直以来的支持!也非常感谢您如此真诚地与我们分享您的使用体验感!

您的满意是我们的动力!我们会继续努力,创造出让用户更满意的APP!

希望未来我们的APP和客服服务可以带给您更好的体验感!😊

如果您在使用APP的过程中遇到任何问题,请随时与我们联系!我们会尽快答复并响应您!😊

再次感谢您的支持和认可!

17TRACK

April 21, 2023

17Track ist eine super App, leicht zu bedienen und gut um Kunden Bindungen aufzubauen, Kundensupport ist freundlich und antwortet schnell. Kann ich nut empfehlen TOP

cantfind
Austria
7 days using the app
17TRACK replied April 23, 2023

Lieber Freund,
Vielen Dank, dass Sie sich für 17TRACK entschieden haben! ❤️
Indem Sie Ihrem Geschäft eine Tracking-Seite hinzufügen, können Kunden nicht nur Pakete in Ihrem Geschäft selbst verfolgen, um Ihren Kundenservice-Aufwand zu reduzieren, sondern auch Kundentraffic zu halten, Sekundärverkäufe zu fördern und die Möglichkeiten zur Produktexposition zu verbessern!
Wenn Sie etwas brauchen, hinterlassen Sie uns einfach eine Nachricht. Wir werden hier sein, um zu helfen. ❤️
Mit freundlichen Grüßen,
17TRACK

January 6, 2022

This App helps me alot, save us time to deal with shipping questions from customer, highly recommended to all the sellers!

DUcare
Hong Kong SAR
7 days using the app
17TRACK replied January 7, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

April 26, 2022

This is. the best app available on Shopify for tracking shipments and updating customers with progress. very easy to use and amazing customer care service. The team is very experienced and always ready to help. Previously I was using AfterShip but this is much better than that. Its a must-have app for everyone and its value for money

Omega Walk
Singapore
7 days using the app
17TRACK replied April 26, 2022

Hi dear,
Thanks for choosing our 17TRACK.
We are so glad that you are satisfied with our APP and service.
It's our pleasure to provide our help for you.
We welcome all suggestions or feedback. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.
Thanks again for your support and recognition!
Best regards,
17TRACK

September 5, 2022

GREAT SERVICE!! They responded quickly and removed the logo on my store as previously requested. Thank you so much 17 Track.

Life Blendr
United States
7 days using the app
17TRACK replied September 5, 2022

Dear Life Blendr Team,

You are our valuable user! It's our pleasure to provide our help to you! ❤️
Thanks a lot for the positive review of our customer service!

Please do not hesitate to contact us with any feedback, we will help you as always! ❤️❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 27, 2023

What a great app, excellent customer service, I want to really thank Tina from 17TRACK, she helped me so much.

Wulfzy
South Africa
6 months using the app
17TRACK replied March 28, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
We are honored that our customer service has received such a high rating from you! ❤️I'm so proud of how well our customer service has done a great job serving our valued users! 😊 We'll also let Tina know that you've rated her very well!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK