Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

September 27, 2023

This app makes your store much more trustworthy, 10/10 recommend.

Nestology
United States
14 minutes using the app
October 18, 2023

The 17Track App has been an invaluable addition to our workflow, significantly improving the waiting experience for our clients. We wholeheartedly recommend it!

Christianity Art
Greece
14 minutes using the app
March 19, 2023

Very responsive to request, the app is easy to install. Exactly what I need. Also the free plan offer 200 shipments per month, which is generous compared to the other app that offers similar functions. 100% recommend if you're looking for a tracking app.

Moon Bunny
Australia
13 minutes using the app
17TRACK replied March 21, 2023

Dear Friend,
Thank you for your positive comment and feedback.
Our Shopify APP is designed to be easy to use and convenient for users.
Your encouragement will keep us moving forward and constantly improving our service.
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK

June 5, 2023

This plugin has made it incredibly convenient for me to track all my packages in one place. With real-time synchronization and accurate updates, I can easily stay informed about the shipping progress of my orders. It's a must-have tool for online shoppers! Kudos to the 17track team for creating such a fantastic plugin!

Hulala Home
United States
12 minutes using the app
17TRACK replied June 12, 2023

Dear Friend, Thank you so much for being our valuable user!
Yes, 17TRACK supports the tracking of 1700+ carriers, providing real-time automatic synchronization of Shopify orders for auto-track, and the customers can self-track packages to reduce your customer service workload.
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

October 13, 2023

Great order tracking software, provides a great solution for my customers and the features are very detailed perfect for new and old sellers!

PSYLOS 1
Canada
12 minutes using the app
September 20, 2023

Nice app that shows pro look in store page.

CRAFT ROSARIES
United Kingdom
12 minutes using the app
September 26, 2023

Wow

Face-Lifter
Germany
11 minutes using the app
April 27, 2023

Very easy to use! I use this for the tracking in my store, and the information is really detailed and perfect for my customers!

Gomadog
China
11 minutes using the app
17TRACK replied May 16, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 15, 2023

I'm glad to report that my experience with the website's tracking number service was excellent! The tracking system was efficient and easy to use, and I was able to quickly get updates on the status of my order. This type of attention to detail and customer support is essential for building trust and loyalty with customers. I would highly recommend this website to anyone looking for a reliable and user-friendly tracking system. Overall, I'm very impressed with the quality of customer service provided by this website and would definitely use their services again in the future.

Slippezz
United States
11 minutes using the app
17TRACK replied May 17, 2023

Thank you so much for being our valuable user!❤️
17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work, and will help increase your customer's satisfaction and your sales. Also we are honored that our customer service has received such a high rating from you!
We will continue to work hard to optimize the APP for a better user experience.

Best regards,
17TRACK team

August 29, 2023

An Amazing Experience! This package tracking app ensures the safety of my shipments at all times and keeps me informed every step of the way. Tracking my package in real-time and receiving instant notifications is incredible. The user-friendly interface makes navigation a breeze.

Astromord
Türkiye
11 minutes using the app