Reviews (3,672)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.
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Extremely good UI with very easy to understand instructions. I had all the features I needed here including monitoring of my orders. I am very pleased.
Very good . I use it in my both stores
Great app, easy to use.
Great parcel tracking app. It's easy to install and use. I highly recommend
Perfect service, ik zou het iedereen aanraden
I like their service, it fits our business needs perfectly! So, we are very satisfied. It's important that they offer free packages! This is fantastic!
Dear Friend,
Thank you so much for being our valuable user!❤️
We are so honored that you rate our APP so highly!❤️Thanks a lot!
Also, we're happy to know that our free quota can meet your needs!
If you need to upgrade the quota in the future, you can directly enter the APP to do the action!
Please feel free to contact us with any feedback, we will help you as always!❤️
Best regards,
17TRACK
J'ADORE C'EST UTILE
slow customer support. over all good app. we mistakenly deleted the app and it removed our free trial when we installed again.
Hi, dear friend,
Thank you for choosing 17TRACK, and sorry for bringing you the inconvenience!
I believe the free trial is now still available for you, my friend. Please don't worry. We've already processed the request soon after you contacted us on chat, and an Email was sent in case you missed out on the message. We'll surely keep optimizing the customer service to provide a better experience for you.
We never meant to remove any benefit from you, however as a Shopify Partner we should not keep the user's data after uninstall. If you need any assistance, just contact us and we'll try our best to minimize the impact.
Thanks again for leaving your genuine feedback, and let us know with any other questions you may have.
Sincerely,
Team 17TRACK
Doesn't work. They propose to remove the ""Powered by 17TRACK" if you give them a 5 star review.
Hello my friend,
Thank you so much for your feedback and apologize for unsatisfactory experience.
But we really want to help you with your business, in sincerity.
We've looked back to your requests and we're confident that we can provide you with satisfactory solutions. An email has been sent to you for further communication, and we really appreciate if you can give another opportunity to us.
Thank you and best wishes to you and your business!
17TRACK
17track is hands down the best tracking service, and makes handling customer order inquiries so much easier. Frees up my time!