Reviews (3,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed, real-time tracking updates for both domestic and international shipments, enhancing customer satisfaction. Its seamless integration with Shopify and PaySync simplifies order and payment management. The user-friendly interface and customizable tracking page help maintain brand consistency, while automation features reduce customer inquiries by sending tracking notifications directly. Merchants also appreciate the reliable performance and responsive customer support, with team members like Odie and Emily receiving specific praise for their helpfulness.

March 5, 2023

Very Good App with a Great Support Team. Free Option available and they even have Paypal Tracking. Just Amazing!

MyRoomMyRulez
Switzerland
10 minutes using the app
17TRACK replied March 7, 2023

Dear Friend,
Thank you so much for being our valuable user! ❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

August 28, 2023

这个插件可以帮助追踪绝大部分的快递物流信息,尤其是一些国外客户不了解的物流。有了这个插件,买家输入单号一键查询,便利了买卖双方,卖家不需要再花费大量的人工去回答物流问题了,解决了我们的一个大麻烦!非常推荐。

okwadoo
United States
10 minutes using the app
October 13, 2023

Has great features, easy management and analytics.

Le Grand Chevalier
United States
9 minutes using the app
Edited December 31, 2021

Very useful and recommended! Customers can easily track their order after I install this app. I really love it.

Croadstore
United States
9 minutes using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

June 5, 2023

I'm really impressed with this app. It's simple to use and the instructions are easy. I love the branded tracking page!

Pretty Brilliant
United States
9 minutes using the app
17TRACK replied June 13, 2023

Dear Friend, Thank you so much for being our valuable user!
By adding a tracking page to your store, customers can self-track packages to reduce your customer service workload, makes customer traffic retention, promotes secondary sales, and improves product exposure opportunities. Glad that you like it!
If you need anything, just leave us a message. We will be here to assist.

Best regards,
17TRACK

December 30, 2021

Very useful, let us get logistics information more conveniently.highly recommend!!!!! best app ever!!!

ARNOVIC
United States
8 minutes using the app
17TRACK replied January 4, 2022

Thank you for your valuable feedback.

We are very happy and proud to know that you are satisfied with the app.

If you need any help with the app, please do not hesitate to contact us. We will do our best to provide you with the best service.

Regards,
Team 17TRACK

May 16, 2023

Amazing service! Constantly improving and keep adding new amazing features. Love team responsiveness <3

mari-made-int
Lithuania
7 minutes using the app
17TRACK replied May 22, 2023

Thank you so much for being our valuable user!❤️

We are honored that our customer service and features has received such a high rating from you. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

September 18, 2023

great app

Recynt Home Decor
United States
6 minutes using the app
September 15, 2023

Been using the app for over a year now. The best tracking and post purchase customer experience for my customers in a very easy to use app. I definitely recommend.

It automates most of the post purchase and order tracking issues that may arise and definitely helps with customer satisfaction post purchase. Give it a try!

My Store
United States
6 minutes using the app
October 10, 2023

So far it's very easy to use and set up

The Nerd Collective
Australia
5 minutes using the app