17TRACK Order Tracking

17TRACK Order Tracking

Reviews (3,977)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.

May 1, 2023

Great App. Very simple, easy to use and straight forward. This app will definitely help you boost your professionality of your store.

Kinno
Canada
About 2 months using the app
17TRACK replied May 16, 2023

Thank you so much for being our valuable user!❤️

17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work, and will help increase your customer's satisfaction and your sales. Glad that you like it!
If you need help, leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK team

May 5, 2023

Très utile ! je recommande à tous les ecommerçant.

Cani&Co
France
About 1 month using the app
April 23, 2023

Awesome app, very easy to use, the editing of the page is simple and quick and you can change the info shown

Orgasmo
Greece
1 day using the app
17TRACK replied April 26, 2023

Thank you so much for choosing 17TRACK!❤️
We are glad to see that you like our tracking page. By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!

If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK team

Edited May 14, 2023

很好用,不愧是国产,就是强。支持!期待今后更强大的功能与更新。简单好用,是用一圈下来没发现什么问题,简单直接的显示物流信息,很直观。而且对于我们这些小买家来说,每个月还有200个免费跟踪查询机会,真的很好。

WISLEEY
United States
1 day using the app
17TRACK replied May 17, 2023

感谢您对17TRACK的支持!
我们的Shopify App致力于让用户体验到更便利的查询,协助您为顾客提供更高的满意度。很高兴能得到您的认可!
我们将持续优化和升级,继续为您提供优质的功能和服务。如有任何需要,请随时联系我们❤

祝好,
17TRACK团队

July 27, 2022

I'll highly recommended Shopify seller to use 17TRACK, the tracking is accurate and fast, very simple and easy to operate, best of all, they got wonderful service!!!!!!!!!!

TeslimBoost
China
1 day using the app
17TRACK replied July 27, 2022

Hi, TeslimBoost!

Thank you for recommending us so highly!!!!!!!!!!🤩

Glad to know that our support team made you so satisfied with us! 🤩
You are our valued user and we are committed to providing our best help and service!😊

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

November 17, 2022

Very convenient tool. I can't compare it with any other app so far, because I'm a beginner, but I already know I won't have to, because it has all the functionalities I'm looking for. That's one worry off my head :)

Solviria
Poland
1 day using the app
17TRACK replied November 17, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP has brought you such a great first impression! We also hope our APP will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

January 4, 2023

Easy to set up, manage and fast to load. It also covers vast variety of carriers.

I’ve tried two apps before, there were good but it takes longer for their paged to be loaded

Snowshape
France
About 1 month using the app
17TRACK replied January 18, 2023

Dear Friend,

Thanks for choosing 17TRACK!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
And, We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 17, 2022

I used this app to help put my customer's minds to ease. This is the only app I trust to get the job done right the first time.

Otakulifestore
United States
1 day using the app
17TRACK replied August 18, 2022

Hi, Otakulifestore Team!

It is an honor to know that our APP is the only one you trust and firmly choose! 🥰This moved us so much!

We hope our app and support team services will bring you a better experience in the future!😊

Thanks again for your support and recognition!

Best regards,
17TRACK

September 29, 2023

i have uninstalled this app a while ago and the code is still there making my costumers click on the embedded links emails with my tracking numbers displaying no info ofcourse and no one reply to my emails and chat messages with a solution

Revoluciona Tu Belleza
Chile
About 2 months using the app
17TRACK replied April 3, 2024

Dear Customer,

We apologize for the late response, Upon check your account information, We have not received any emails or messages from your account's email address, but we are very concerned about your issue. Has it been resolved yet? If not, please feel free to contact us at our email address: intl@17track.net.

And we also want you to know:

1. Our app is fully compliant with Shopify's GDPR: https://shopify.dev/docs/apps/store/data-protection/gdpr and We strictly follow Shopify's requirements and recommendations for developers regarding data security. So When you uninstall our app, there will be no data remaining, and the account can no longer be used. We have noticed that you have already uninstalled it.
2. If you are already using other tracking apps, then no worries, the tracking URL will be auto-recovered. If you have the ERP system, then it also can be recovered by the ERP.

Apologize to you for the inconvenience again! We really hope your issue can be solved, so would you mind notifying us of the issue status?

Looking forward to hearing from you and have a nice day!

Best Regards
17TRACK Team

April 4, 2024

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MAISON BALIYA
France
18 minutes using the app