Reviews (295)

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate the transfer of sales data from Shopify to accounting systems like QuickBooks and Xero, significantly easing e-commerce bookkeeping. It efficiently manages large transaction volumes and accurately records financial details, including fees and discounts. Described as a "game changer" for e-commerce businesses, it also boasts exceptional customer support, noted for its responsiveness and personalized assistance, such as one-on-one calls. Merchants recommend it for its robust features and reliability, making it a top choice for streamlining accounting processes.

March 3, 2021

So happy to have finally found an app that simplifies my bookkeeping and actually transfers the data correctly. I wasted so much time correcting errors from two other apps that made a complete mess of my accounting, so when I installed A2X, I was thrilled that I now had a solution that made my life so much easier.

Charliemadison Originals LLC
United States
7 months using the app
September 23, 2021

Works easily and provides functionality to split sales by channel including the Shopify Plus wholesale channel. Handles tax well and support team are great. Definitely recommended for linking Shopify and Xero.

The Tartan Blanket Co.
United Kingdom
7 months using the app
April 19, 2022

I have been very impressed with A2X software and it integrates very well with Xero and saves a lot of accounting time. I received fantastic A2X support as I learnt how A2X operates and to get it configured correctly with Xero. The support included a 30 minute shared screen session which was very productive.

CPAP Organisation Australia
Australia
7 months using the app
A2X Software Limited replied May 29, 2022

We think you are fantastic :)
And we appreciate you taking the time for such a wonderful review.

Our support team will always be there for you, and we are all in this together - to assist, clarify, show how it works, and share experiences.

Thank you for choosing A2X!

September 22, 2021

Saves a lot of my time in imputing sales. Only issue is with monitoring stock, as amazon sales only go through twice a month or so. So I need to manually adjust each week when I do my stock reconciliation.

Lustre ClearSkin
United Kingdom
7 months using the app
March 4, 2021

A2X is a great app that makes it much easier to record sales properly into my accounting system, which in my case is Xero. I never have to worry that refunds, fees, and other special cases are taken care of correctly. Customer service is very responsive and helpful. I will say I tried the COGS addon but didn't make sense for my business, not to say it wouldn't for others.

The Air-Pot Bros
United States
7 months using the app
October 1, 2021

The A2X software is easy to use and helps me and my bookkeeper keep my Amazon and Shopify records in order. Works flawlessly with Quickbooks. It definitely helps save many hours of manual input. Highly recommend it to anyone.

Decal Venue
United States
6 months using the app
March 2, 2021

Works well for our use case. It does great with Shopify payments to Xero but I have not totally figured out Paypal and we removed Amazon Pay due to how it was showing in Xero. Very likely user error. We did have an issue with syncing stopping and customer support resolved quickly within 24 hours. I really appreciated the quick support.

LiftSupply
United States
6 months using the app
Edited May 4, 2020

This app has been life changing for me! As a store with a high turnover it has made my accounting a breeze. I reconcile in minutes what used to take hours of time recoding my international sales from my national sales. I've tried a LOT of different accounting apps and nothing has come close to how good this is! Try it! You will not regret it!

Papercut Patterns
New Zealand
6 months using the app
April 19, 2023

I had a wonderful experience with Aidan. He was incredibly helpful.
I recommend A2X to any e-commerce business.

Aceology
Australia
6 months using the app
A2X Software Limited replied April 19, 2023

Thank you for posting your feedback here and recommending A2X - it means a lot to us! Wonderful experiences are exactly what we strive for - and we wish to continue supporting you, making sure your needs are met, and that our software provides you with the level of automation that you need. We are really pleased to hear that our superstar, Aidan, has been able to support you well. If you will need any further support, our team is just a click away :)

April 12, 2021

I love the way this app makes accounting for my online sales a breeze. Very happy to have migrated away from our prior app that just caused headaches trying to reconcile our books.

Okun Africa Beachwear
United Kingdom
6 months using the app