Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

December 15, 2020

This platform is really easy to use, very helpful with retargeting campaigns. Added bonus: Terrific customer support!

David's Perfume
United States
About 3 years using the app
September 22, 2021

AdRoll can really do some heavy lifting for your campaign. However, sometimes you might be unsure about a few things, so I reached out for help and within minutes I was connected to Sannidhi. He was very knowledgeable and also very supportive to answer my questions. Exchanges of the screenshots were also very helpful. For me it's extremely important to have that quick and accurate customer service. Saying that, it's also very rare to find it with other companies. That's why Adroll deserves a 5 stars rating.

Reparex Australia - Grey Hair Treatment
Australia
About 3 years using the app
October 25, 2021

I used the online app to help blacklist products on my dynamic ad feed. Rohini R helped me through it step by step. Very responsive and easy to work with.

KIN THE LABEL
United States
About 3 years using the app
August 6, 2020

AdRoll is a must for e-commerce at scale, remarketing through their robust suite of media and content publications is great and their support is always on point! Using their dynamic ad creative for Shopify Campaigns is definitely a favorite for our marketing team.

Sandboxx
United States
About 3 years using the app
November 23, 2017

I really like using this App and I would tell you to use it :)

Theta Saber Mounts
United States
About 3 years using the app
February 23, 2022

Excellent customer service. I've had to used then a few times - and every time they were able to help me resolve my problems. Quick and brilliant service.

Instant Print NI Ltd
United Kingdom
About 3 years using the app
July 8, 2020

Adroll has an amazing team to work with, and a platform that we have found an incredible amount of success on!

Shady Rays® | Polarized Sunglasses
United States
Almost 3 years using the app
AdRoll replied July 22, 2020

Hello there!

This is Ewa from AdRoll's Marketing Team. Thanks for a great review! Please keep in mind that our team is always ready to assist and answer any questions you may have. Feel free to reach out to me as well!

Cheers,
Ewa

October 15, 2018

I used this app to send our product feed directly from Shopify to Adroll, it worked well and I would recommend using it.

Faherty Brand
United States
Almost 3 years using the app
January 19, 2021

Used Adroll since 2015 and it's amazing, the integration with Shopify is seamless and their customer support team is exceptional; extremely attentive, responsive, and knowledgeable!

Jobedu Jordan
Jordan
Almost 3 years using the app
Edited August 25, 2020

Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.

Jetty
United States
Almost 3 years using the app