Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

October 25, 2021

I used the online app to help blacklist products on my dynamic ad feed. Rohini R helped me through it step by step. Very responsive and easy to work with.

KIN THE LABEL
United States
About 3 years using the app
March 22, 2023

Running Ads with AdRoll now for over 2 years. Great App and Platform that gives you an overview of what's happening on your site and how campaigns are performing.

Overall great experience with AdRoll.

Eric Javits
United States
About 3 years using the app
August 6, 2020

AdRoll is a must for e-commerce at scale, remarketing through their robust suite of media and content publications is great and their support is always on point! Using their dynamic ad creative for Shopify Campaigns is definitely a favorite for our marketing team.

Sandboxx
United States
About 3 years using the app
November 23, 2017

I really like using this App and I would tell you to use it :)

Theta Saber Mounts
United States
About 3 years using the app
February 23, 2022

Excellent customer service. I've had to used then a few times - and every time they were able to help me resolve my problems. Quick and brilliant service.

Instant Print NI Ltd
United Kingdom
About 3 years using the app
July 8, 2020

Adroll has an amazing team to work with, and a platform that we have found an incredible amount of success on!

Shady Rays® | Polarized Sunglasses
United States
Almost 3 years using the app
AdRoll replied July 22, 2020

Hello there!

This is Ewa from AdRoll's Marketing Team. Thanks for a great review! Please keep in mind that our team is always ready to assist and answer any questions you may have. Feel free to reach out to me as well!

Cheers,
Ewa

October 15, 2018

I used this app to send our product feed directly from Shopify to Adroll, it worked well and I would recommend using it.

Faherty Brand
United States
Almost 3 years using the app
January 19, 2021

Used Adroll since 2015 and it's amazing, the integration with Shopify is seamless and their customer support team is exceptional; extremely attentive, responsive, and knowledgeable!

Jobedu Jordan
Jordan
Almost 3 years using the app
June 15, 2023

We have been using AdRoll for over 6 years, and we are very pleased with their performance. The app works great as well, and the retargeting of customers is extremely profitable and productive with us.

Their support is also outstanding. They have proactively set up meetings to review our campaigns to help us maximize our marketing spend. We are very happy with AdRoll.

Volcanica Coffee
United States
Almost 3 years using the app
AdRoll replied August 2, 2023

Hello there!

Thank you so much for sharing your experience. It really means a lot to us!

We take great pride in delivering exceptional service to all our customers, and it's rewarding to know that we hit the mark with you.

If you have any queries, don't hesitate to reach out. We're more than happy to assist you. Once again, thank you for choosing us and for taking the time to share your thoughts.

Cheers!
Rohini

Edited August 25, 2020

Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.

Jetty
United States
Almost 3 years using the app