Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

March 23, 2023

I cannot recommend AdRoll enough for www.RusticFurnitureOutlet.ca. This platform has been great in helping me to achieve my marketing goals. AdRoll provides a suite of powerful tools that enable me to create and run effective campaigns across multiple channels, including display, social media, and email.

One of the things that I love about AdRoll is its ease of use. Even if you're new to digital advertising, the platform is intuitive and straightforward, making it easy to create and launch campaigns quickly. Additionally, AdRoll offers robust targeting capabilities, allowing me to reach the right audience with the right message at the right time.

But what really sets AdRoll apart, in my opinion, is its exceptional customer support. Whenever I've had a question or issue, AdRoll's support team has been there to help me every step of the way. They are knowledgeable, and responsive, and truly go above and beyond to ensure their clients are successful.

Rustic Furniture Outlet
Canada
Over 3 years using the app
May 26, 2021

App is very easy to integrate with Shopify, ad platform/interface is easy to navigate and customer service is always very helpful. Our Account Manager, Carson, is always proactively reaching out to share new growth tactics to encourage performance improvements and never shoes away from lending a helping hand when our team's capacity is limited.

ISOtunes.com
United States
Over 3 years using the app
August 26, 2021

Great service everytime I need help. Their chat support is fast and solves problems on the stop. Adroll is great.

Hara The Label
Australia
Over 3 years using the app
November 6, 2017

Love ad roll, RETARGET, RETARGET, RETARGET, and RETARGET! Ad roll is the best retarget software!

Suprememeshop
United States
Over 3 years using the app
March 5, 2021

We have had two amazing Account Managers, Randi & Wes, who have helped us with strategies, goals we want to accomplish, and support. The platform has been very easy to use with the help of our Account Managers. The shortage of our company staff to use all the tools of the platform would be the only negative. We are getting new leads, that we are wanting to accomplish, and our average order value has gone up.

StinkBOSS
United States
Over 3 years using the app
August 27, 2020

The AdRoll app has increased our ROI dramatically. Their retargeting capabilities have re-engaged our audience that we believed to be lost. Our account manager, Carson Ward always takes the time to hop on a call and suggest new ways we can improve our marketing efforts. Would absolutely recommend AdRoll.

Gainz Box
United States
Over 3 years using the app
Edited October 15, 2020

The app is amazing. It helps our conversions so much. This is by far the best retargeting platform on the market.

RomperJack
United States
About 3 years using the app
September 29, 2017

Easy to use and very responsive when you have questions. Great results!

Milk Baby Shop
United States
About 3 years using the app
December 15, 2020

This platform is really easy to use, very helpful with retargeting campaigns. Added bonus: Terrific customer support!

David's Perfume
United States
About 3 years using the app
September 22, 2021

AdRoll can really do some heavy lifting for your campaign. However, sometimes you might be unsure about a few things, so I reached out for help and within minutes I was connected to Sannidhi. He was very knowledgeable and also very supportive to answer my questions. Exchanges of the screenshots were also very helpful. For me it's extremely important to have that quick and accurate customer service. Saying that, it's also very rare to find it with other companies. That's why Adroll deserves a 5 stars rating.

Reparex Australia - Grey Hair Treatment
Australia
About 3 years using the app