Reviews (515)

Overall rating
4.2
Counts per rating level
  • 72% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective retargeting tools and seamless Shopify integration, which boost sales and customer re-engagement. They report strong returns on investment from its multi-channel marketing capabilities, including web, email, and social ads. The user-friendly interface and detailed analytics aid in campaign management, while responsive customer support helps resolve issues efficiently.

April 22, 2021

Really easy integration, easy setup, and support are great! which is probably the most important thing

La Dolce Vitae
United States
Over 2 years using the app
February 5, 2021

Excellent product and app! Been using adroll for a long time, and very shortly after installing and setting it up ( which was a breeze! ) we started to see ROAS of 10x - highly recommend. Adroll is a must and if you happen to work with Rishiraj P - feel extra lucky because he is fast, smart and thoroughly knows his stuff. Thanks Rishiraj P and Adroll! : )

SwellNoMore
United States
Over 2 years using the app
November 30, 2020

5⭐️⭐️⭐️⭐️⭐️ Great app. I’ve just started with AdRoll, all good so far, the best I’ve tried. Super customer service, Ewa S welcomed me into the AdRoll family and together we set up the systems in minutes.

Fifo Store
United Kingdom
Over 2 years using the app
Edited March 28, 2021

We use AdRoll for dynamic retargeting and web display ads. It's a very easy platform to navigate and the support we get from our account manager is helpful and engaging. It's a great addition to our overall marketing strategy.

Jeuneora®
New Zealand
Over 2 years using the app
September 1, 2021

Rohini was amazing at helping me get started. It was super fast and easy to integrate. The directions are self-explanatory and easy to understand.

BRWNBEAUTY.COM
United States
Over 2 years using the app
March 27, 2023

Truly fantastic experience working with AdRoll. The specialist team are experts within their field, and their support from the start has been beyond fantastic. We have been using AdRoll for the past three months, and the growth in our traffic and conversions is clearly evident. Looking forward to further building more campaigns alongside a great team of experts from PPC to Digital Strategy. Special thanks to Alex, Neil & Serena.

Caruso's Natural Health
Australia
Over 2 years using the app
March 8, 2021

Great app to get display ads running at a competitive price. Wes R. is a rep that brings experience and recommendations just like the bigger display ad agencies. Running a smaller budget, doesn't keep you from getting the best attention from Wes either. He is always brining new ideas to improve performance.

PELAGIC Fishing Gear
United States
About 2 years using the app
January 28, 2021

The service is really what I attribute the 5 stars here too. I was able to interact with 4 AdRoll employees, and each individual made my experience so pleasant. Will set our brand up and I had regular check-in calls with him. He's so helpful and great to chat with. Really bummed that our calls have come to an end! I was also really impressed how well the design team put together our ads. I gave minimal input and they looked exactly how I wanted them too, if not better! I can't help but think the 1 stars are due to inexperienced marketers who are not familiar with ad platforms. Thanks AdRoll!

Socksmith
United States
About 2 years using the app
March 18, 2021

Works well. We use Adroll for remarketing. Account rep made it easy to set up. Would recommend for others to use.

LittleTuxedos.com
United States
About 2 years using the app
October 28, 2020

Good ROAS during on season and great with helping with strategies for off season. They have been extremely supportive with follow ups and strategies, which is not like any of the other ad platforms we have used. They want to see you succeed. They constantly check in with me to see if I need anything and if I reach out to them, they are very fast in their response time. We highly recommend!

Bikini Crush Swimwear
United States
About 2 years using the app