Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

May 24, 2021

Very supportive team and very fast communication - I recommend the app for native and dynamic ads. its effecient and easy to use

Crystalwardrobe.com
United States
About 2 years using the app
June 29, 2020

Excellent customer service and results! Started getting conversions the first day with remarketing.

Turbie Twist
United States
About 2 years using the app
January 18, 2018

Easy-to-use app for running web and Facebook ads. Love the easy setup for dynamic product ads and the reporting tools available. The ROI on the retargeting campaigns is better than we've seen on other platforms and we're already seeing a great bump in new traffic from running "Prospecting" campaigns. Would recommend!

Brothbaby
United States
About 2 years using the app
March 16, 2016

We have found AdRoll to be one of the best parts of our marketing strategy both for results and costs. The staff are amazing, thinking of everything and putting it in place or bringing it to our attention, even before we have thought of it ourselves.

AdRoll makes our lives easier by freeing up our time to deal with other things because we know from the results that they are doing a great job.

Vr Kix Canada
Canada
About 2 years using the app
Edited March 25, 2021

We have been using Adroll for 18 months now for all of our retargeting and prospecting advertising and it has enabled us to have continued revenue growth month on month. The recent addition of an epic email marketing platform has made this APP invaluable to our business. The support is also second to none!

The Plant Runner
Australia
About 2 years using the app
December 23, 2021

Very helpful customer service and very effective ads. I get a ctr of 5% on fb for one business and I've just set up another 2 businesses on adroll. I highly recommend them.

Jamillah Fashion
Australia
About 2 years using the app
November 22, 2021

Support is fantastic and Adroll is a really good app. Love it! I recommend it to anyone with an ecommerce store looking to boost their sales

Axcid Shop
United States
About 2 years using the app
March 30, 2022

Rishiraj P from the Adroll support team has patiently helped me fix my pixel set up and also advised me how to grow my business on Adroll. Lovely UX and articles to support merchants.

KonvoySG
United Kingdom
About 2 years using the app
February 9, 2021

Adroll helps move product and complete the funnel. It's an absolutely crucial part of our business. They have a great support team that helps you with everything you need and we couldn't be more grateful to be working with them. The biggest problems I've had so far are their frequent automated requests to review the quality of their services. Hopefully this review will cause a change with that down the line. They usually listen quite well.

Sweets Kendamas
United States
Almost 2 years using the app
September 24, 2021

Great app, great results and very helpful customer service. A welcome addition to our digital marketing strategy

Gardenesque
United Kingdom
Almost 2 years using the app