Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

March 28, 2021

We use the Adroll APP extensively for its fantastic Brand Awareness capabilities as well as retargeting our current customers and lead generation for brand new clients. Its an invaluable tool in our overall marketing stack. Our account manager is always available and the support team are incredibly helpful.

Diamond Exchange
Australia
Almost 2 years using the app
October 16, 2019

I've been using this app for about a year now, and I've received great customer support. The app is easy to use. I love the reporting!

Candlemart.com
United States
Almost 2 years using the app
AdRoll replied October 21, 2019

Hello there,

This is Ewa from AdRoll's Marketing Team.

It's always great to see such feedback from our advertisers, hope you're finding AdRoll well! If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.

Cheers,

Ewa

Edited November 1, 2021

I am very pleased with this application, this platform for the development of my business. I really hope that this is where my business will start to grow and develop. Technical support at the highest level. I am very satisfied.

Sneakerstox Store
Belarus
Almost 2 years using the app
February 24, 2022

Simple to use, knowledgeable and friendly staff. Rohini R. was amazing with helping me learn and grow within the app.

Shop Indie Dream
United States
Almost 2 years using the app
Edited February 11, 2021

Conversions, conversions, conversions
Cant say enough great things about this app. It works! The team behind the app is amazing.

DRO
United States
Almost 2 years using the app
November 18, 2017

APP is Super easy to set up retargeting add on. it does more than just retargeting but you can start there. you already brought in the lead to your site, having something to bring them back is better than having nothing at all. our sales automatically grew once we added retargeting. yours will too.

Cysm
United States
Almost 2 years using the app
March 22, 2023

Running Ads with AdRoll now for over 2 years. Great App and Platform that gives you an overview of what's happening on your site and how campaigns are performing.

Overall great experience with AdRoll.

Eric Javits
United States
Almost 2 years using the app
February 23, 2022

Literally one of the best apps on the shopify app store, if you are not using this to increase your bottom line and ROI then you are missing out.

Floors To Walls
United Kingdom
Almost 2 years using the app
April 13, 2021

Adroll is a great platform for remarketing and quality acquisition as well. Because we had problems with Google Ads, Adroll was a clear choice for us and the platform surprised us in many ways. Very sophisticated settings, reporting, and the ads themselves. They also have perfect support for Shopify e-shops, where Ewa quickly advised me and recommended things to improve.

är Face mask
Czechia
Over 1 year using the app
March 30, 2022

Great platform for remarketing. Customer service and support are very knowledgeable with fast response times.

ProLon UK
United Kingdom
Over 1 year using the app