Overall rating
4
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration with Shopify and swift ad campaign launch capabilities. They value its comprehensive dashboard, retargeting feature, and automatic visitor segmentation. Many report increased traffic, conversions, and a good return on ad spend. The customer service is praised for its responsiveness and proactive approach, often setting up campaign review meetings. The app is recommended for businesses of all sizes due to its robust targeting capabilities.

October 24, 2022

Very helpful customer service. Timely and effective. Highly recommended to receive high-value conversion.

Amazing Graze Flowers
Australia
Over 1 year using the app
November 21, 2022

Worked with Gauri T today and received great information that will be useful with my account, thanks Gauri T!

Fly Trend King, LLC
United States
Over 1 year using the app
Edited February 17, 2023

The dashboard is easy to navigate and there are lots of helpful blogs on adroll website about creating ads etc. The customer service is absolutely lightning fast and I always have a reply instantly. Manoj has been especially helpful today and has given me lots of great advice on my retargeting campaigns.

Daniel Pare
United Kingdom
Over 1 year using the app
September 16, 2017

Awesome app and a must have for e commerce!

Fairfax And Favor 2
United Kingdom
About 1 year using the app
Edited January 26, 2021

Excellent services and their customer service is great, I was having issues with their account at 1:46 am and they still have agents to help me to solve the issue! Definitely a five star for them!

artiplanto
Canada
About 1 year using the app
November 23, 2021

We were having issues connecting our store manually, but AdRoll support are always super helpful & this app made connection seamless!

Restaurant Equipment Online
Australia
About 1 year using the app
July 1, 2021

Awesome app. Very easy to use! If you have any problems, the customer support is extremely dedicated and helpful.

Decor Junky Inc
United States
About 1 year using the app
June 27, 2016

Just getting started with this app, like it so far.

Daniel
Utzy Naturals

Wholesomenutritionals
United States
About 1 year using the app
June 22, 2021

Extremely helpful customer support, they helped me optimize my campaign and were so useful with their responses to my queries

Uma Oils
United States
About 1 year using the app
Edited March 2, 2022

I contacted live chat and the service was outstanding. The integration assistance and strategy support provided by my agent was exceptional. I'm new to this app and the customer service laid out everything i need to know to get started right away. I highly recommend using this app to retarget your customers, especially with the in-depth algorithm they have in place!

Fast Abs
United States
About 1 year using the app