Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

June 27, 2016

Just getting started with this app, like it so far.

Daniel
Utzy Naturals

Wholesomenutritionals
United States
About 1 year using the app
June 22, 2021

Extremely helpful customer support, they helped me optimize my campaign and were so useful with their responses to my queries

Uma Oils
United States
About 1 year using the app
May 31, 2023

Manoj has been a wonderful support partner getting our brand started with Adroll. They have been extremely concise and clear on providing recommendations and we believe Adroll is a great source for businesses looking to optimize ad campaign management. Many, many thanks!

Monique Morin Lingerie
United States
About 1 year using the app
Edited March 2, 2022

I contacted live chat and the service was outstanding. The integration assistance and strategy support provided by my agent was exceptional. I'm new to this app and the customer service laid out everything i need to know to get started right away. I highly recommend using this app to retarget your customers, especially with the in-depth algorithm they have in place!

Fast Abs
United States
About 1 year using the app
March 23, 2023

We have been using the Adroll APP and platform for the last 12 months and the results have been outstanding. In addition the reporting and (consistant) new features are brilliant.
Additionally the support crew are super responsive and very helpful.

Toyworld Aus
Australia
About 1 year using the app
March 18, 2022

I enjoy using this app. It helps with a lot of the back end marketing that Facebook and Instagram may not have reach too. Not only that, the customer service is great! Either if you want to do it yourself or have an actual individual, they are great at responding.

Southern Strut Brand
United States
About 1 year using the app
March 22, 2021

We've worked with AdRoll for several years now and recently transitioned to Shopify Plus. The integration was simple and seamless as it plug straight into Shopify. Our account manager is a blessing! She is extremely helpful in helping us optimize performance.
We currently use AdRoll to run both our retargeting and brand awareness display ads and are seeing a great return. Their dashboard is so easy to use! My favourite feature is the campaign attribution dashboard which shows exactly what impact AdRoll has on every customer pathway.

Dermalogica AU
Australia
About 1 year using the app
September 20, 2021

The support staff is very helpful and knowledgeable!
The staff was able to troubleshoot and provide optimizing actions.

JS Dental Lab
United States
About 1 year using the app
January 4, 2021

The customer support I have received has been above and beyond anything I've come to expect from apps like this. They have been amazing in helping me work through a few problems that have cropped up. Some of them have taken a while to get resolved but we were also in the 4th quarter so I imagine their work load was much higher than normal. A quick shout out to Akash for all his hard work.

The Bell Collection
United States
About 1 year using the app
August 20, 2021

Really great support and additional help resolving issues as always! Thankyou so much for your help fixing our ads to get them working well.

PENNEY + BENNETT
New Zealand
About 1 year using the app