Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

June 25, 2021

We’ve been very impressed with the performance of our ad campaigns with AdRoll. The ability to retarget customers and reach prospecting customers has been invaluable to our digital marketing strategy. Our account manager, Serena, and the team go above and beyond to help us deliver on our goals, along with providing well-founded solutions to any business problems we have.

FRANKiE4
Australia
12 months using the app
November 23, 2020

This is one of the best tool for promote business in good process, this tool has very good feature, which will help you to present your Brand in quality. I am getting support on any time and also get solution 100%,. I really like this tool and I have already recommended this tool to my friends as well.

SourceItRight
India
11 months using the app
June 21, 2021

Best support and service. I contacted support and reply very fast and helpful.I recomment app for all people using spf for business.

Tatkuink Clothing
United States
11 months using the app
March 3, 2021

I have started using this APP and so far its doing very good... I am looking forward to scale it more

fashionnaari
India
11 months using the app
July 30, 2020

We have used AdRoll for a few years now and have kept them between moving from Magento to BigCommerce and now Shopify. The experience is much better with Shopify and it was very easy to install. We use AdRoll almost exclusively for retargeting our web customers. I like that we can have all of our retargeting ads (web and Facebook/Instagram) all in one place. I have only had to use their customer service a few times and they were easy to work with and insightful. The last customer service person I spoke with actually reviewed some of the ads we were running, which had nothing to do with the problem I was having, and gave me some recommendations to make the ads better. It was nice to have someone that actually was interested in us being more effective and profitable. We will continue to use them in the future.

3V Gear
United States
11 months using the app
AdRoll replied July 31, 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

Appreciate your feedback! I’m very glad to hear that we’re getting things right. You mention that the platform is easy-to-use and the Shopify integration is easy to install, that is great to hear! Feel free to email my team directly at customermarketing@adroll.com if you’re open to discussing more!

Cheers,

Ewa

January 18, 2023

I reached out to AdRoll support about my integration with Shopify. Rohini R was incredible. He was very knowledgeable about the integration process and wasable to help me with my integration. Thanks so much.

Stenhouse Publishers
United States
11 months using the app
December 7, 2020

Adroll is easy to install, there support team staff , Staff member Gary he is very good in clear my doubt and help me to create my 1st campaign successful. he guide me each step, i give A+ . thank you Adroll,

OptimMart Internationale
India
11 months using the app
February 3, 2016

Kelsie was great to work with! Love the dashboard and ease of use!

Knitted Belle
United States
10 months using the app
February 7, 2022

The Adroll integration helps the platform stand out from other advertising options. It's an easy-to-stand-up platform that gives marketers bumper rails to kicking off their digital marketing efforts.

EasyBins
United States
10 months using the app
August 9, 2021

Ran into an issue with AdRoll's system failing to connect to the Shopify store, but Rohini assisted with clearing out a conflicting integration attempt and aided in completing the setup successfully. Solid support.

Dinomite Rocks & Gems
United States
10 months using the app