Overall rating
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
March 28, 2016

The customer service for this company is completely useless. Asked to fix my tracking for more than half year and still couldn't fix it. I am not even sure if the ads are even working. Complete waste of money!

United States
9 months using the app
September 10, 2017

Nice app, helped streamline integration.


Pop Noggins
9 months using the app
Edited August 12, 2021

More than Excellent service, it help me go trough configuration and more, We config Shopify and adroll pixell, 100% recommended Gary O. Services

Greenchoice Flowers
United States
9 months using the app
June 1, 2023

Tatiana has been very helpful, and I hope that the sales performance is also as good as the help that I received setting it up.

Nakin Skincare
United Kingdom
3 days using the app
AdRoll replied August 2, 2023

Hi there,

Thank you so much for taking the time to leave us such a wonderful review! We truly appreciate your kind words and are excited to hear about your positive experience with us.

If you have any questions or need any assistance, please feel free to reach out to us anytime. We're here to help and ensure your satisfaction.

Once again, thank you for choosing us and for being a valued customer.


September 15, 2021

Very easy to integrate and their customer service is amazing! Looking forward to seeing results from Adroll.

Dominic & Dempsey
United States
9 months using the app
Edited February 24, 2019

Too simple tool for retargeting ads, save your money and use google shopping. Also it adds an extra cookie popup

Souk Natural
9 months using the app
September 6, 2017

Adroll's platform is incredibly easy to use and understand. They incorporate quantifiable data with visuals that help you understand what's working, and what isn't. If I've ever had a question about anything I see in my account the support team has ALWAYS gotten back to me very quickly. Great product with a great team. I'm extremely please with they're platform.

Patrick Adair Designs
United States
9 months using the app
June 20, 2022

AdRoll is a must for any business. Seamlessly integrates with my workflow! Highly recommend to any store running ads and is doing a lot of retargeting.

Boxing Overstock
United States
8 months using the app
April 2, 2023

Although I have just started using it, they help quickly and effectively from the live support section. A great option to increase your traffic.

Crystal Humidifier
United Kingdom
3 months using the app
July 23, 2018

Great App and great team for support. They responded to my request quickly and was able to solve my problem in no time.

United States
8 months using the app