Reviews (498)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing and advertising efforts, noting significant increases in traffic and sales. They appreciate its seamless Shopify integration, user-friendly interface, and advanced targeting features, including dynamic product retargeting. The comprehensive dashboard and automatic visitor segmentation further enhance campaign management. Customer support is also a highlight, with merchants praising the responsive and knowledgeable team for their assistance in optimizing campaigns and troubleshooting.

November 7, 2023

Very friendly and helpful, Prerana helped me with my issue and sorted it in five minutes, thank you!!!!

MrInappropriate
United Kingdom
7 months using the app
March 14, 2016

Great customer service, easy to set up. Instant results.

Hyperchiller Iced Coffee Maker
United States
7 months using the app
October 8, 2017

So far so good, responsive customer service, conversions coming in, hoping to be able to track them properly

Hog Furniture
Nigeria
7 months using the app
April 22, 2022

Amazing Customer Service! I got the guide I needed to first using this app, answered all my questions, very happy!

shophope.co
United States
6 months using the app
March 23, 2023

Easy to use! Adroll is a great and effective tool thats easy to integrate with our Shopify store. We've seen an uptick in conversions since we've implemented Adroll.

Readybrush
United States
6 months using the app
March 27, 2023

Adroll is user-friendly and customer service did a good job, mostly responding to emails within an hour. the experience was great. highly recommend.

Living and Home
United Kingdom
6 months using the app
April 7, 2022

i used this app to help with starting a campaign for my Shopify store and the setup was so easy i could do it my self but i decided to go with help from their support and my last interaction with chat support was with Uday And let me tell you they provided me with so much support im blown away an happy to begin my journey running ads with them

Meta Martz
United States
6 months using the app
August 30, 2021

Great service, very helpful, you go above and beyond to help, good experience, they really want to help you become successful!!!

WellnessMats
United States
6 months using the app
November 23, 2021

I had a problem with how my ads were being created on this App. I used the Live Chat option and was able to get my problem solved in under 15 minutes and solutions to things I didn't know I needs. The Live Chat and Customer Service were Awesome. Thank you!

Virginia City Motorcycle Company
United States
6 months using the app
January 9, 2020

This app really helped us get traffic and sales very quickly. We were very surprised and relieved at the same time. We recommend this app.

MyKidsNuk
United States
6 months using the app
AdRoll replied January 10, 2020

Hello there,

This is Ewa from AdRoll's Marketing team.

Thank you for taking the time to let us know how we’re doing! It's always great to see such feedback from our advertisers. If you had to pick the one thing that impressed you most about your AdRoll experience, what would it be?

If interested, send us an email at customermarketing@adroll.com, and we will set up some time to chat.

Cheers,

Ewa