Overall rating
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 19% of ratings are 1 stars
August 6, 2020

AdRoll is a must for e-commerce at scale, remarketing through their robust suite of media and content publications is great and their support is always on point! Using their dynamic ad creative for Shopify Campaigns is definitely a favorite for our marketing team.

United States
About 3 years using the app
Edited August 25, 2020

Adroll has been a big help over the past year to help round out our small marketing team. They had provided us guidance and assistance in campaigns and strategies that have helped us navigate through a difficult and unpredictable 2020. We are looking to a fruitful holiday season.

United States
Almost 3 years using the app
October 28, 2020

Good ROAS during on season and great with helping with strategies for off season. They have been extremely supportive with follow ups and strategies, which is not like any of the other ad platforms we have used. They want to see you succeed. They constantly check in with me to see if I need anything and if I reach out to them, they are very fast in their response time. We highly recommend!

Bikini Crush Swimwear
United States
About 2 years using the app
September 27, 2021

I've just launched my first campaign so can't comment on the campaign results yet but their support team were very quick at responding and very helpful with my query. So far so good!

United Kingdom
4 months using the app
September 16, 2020

Our support Rep Emerald has been so helpful in helping us understand the ins and outs of Adroll, her recommendations always raises our ROI and we trust her to make decisions for us. If you’re new to marketing or don’t have a department yet- Adroll will make targeting easy for you!

House Plant Shop
United States
Over 2 years using the app
March 22, 2021

We've worked with AdRoll for several years now and recently transitioned to Shopify Plus. The integration was simple and seamless as it plug straight into Shopify. Our account manager is a blessing! She is extremely helpful in helping us optimize performance.
We currently use AdRoll to run both our retargeting and brand awareness display ads and are seeing a great return. Their dashboard is so easy to use! My favourite feature is the campaign attribution dashboard which shows exactly what impact AdRoll has on every customer pathway.

Dermalogica AU
About 1 year using the app
August 17, 2021

Great ads platform and customer support. Especially their dedicated Shopify Strategy Specialist Gary. This guy made clear all things to us.

OK Beauty
6 months using the app
August 20, 2020

Adroll has been the most consistently excellent user experience of any marketing strategy we use. We have an assigned account manager (Tracie) who actively wants to see us succeed. She checks in with me more than I contact her and we meet at minimum, once per quarter, to make sure our marketing strategies are working and we keep our content fresh. We see some excellent ROI and I would recommend adroll to anyone in any industry.

Power Tank
United States
Over 2 years using the app
February 1, 2022

Just installed this app and had a little trouble connecting my pixel. Spoke to Neha on live chat who was extremely helpful and solved my problem in no time at all. Great service!

Bubble and Wick
United Kingdom
About 1 month using the app
July 22, 2020

We've been client for Adroll for about 5 years. It's been generally very pleasure working with them and they have been delivering somewhere around 3x - 10x ROAS with their retargeting ads. My favorite part of Adroll is having the account manager (I think they call it customer success team) who can help us to come up with great strategies how to do retargeting campaign. We had 3 different campaign managers so far, and beside 1 that wasn't good that we only worked with for few months, 2 other account manager was fantastic. Carson Ward was one is our current campaign manager, and it's such a pleasure to work with him. He made amazing recommendation, the outcome that he brought to our digital marketing was very satisfactory. I'd highly recommend Adroll!

United States
Almost 3 years using the app