I installed the app and it was not working as expected. Emailed the developer assistance and they were able to address the issues very promptly and now its working great.
Home Luxury Scents
Muy buena app, el PreOrder funciona muy bien.
El soporte técnico fue de gran ayuda, muy oportunos y útiles en su tiempo de respuesta
We would give it 5 out of 5 if the app had supported our currency converter. They have provided good support but unfortunately, we had to uninstall again since we need a pre-order app that supports partial payments in different currencies.
Outstanding customer service. Really, really fast response times. Unfortunately, this app wasn't really a perfect fit for my needs, so I didn't use many/most of the features, which is the only reason why I couldn't give it 5 stars. What features I did use worked as advertised and seemed solid as a rock. I eventually removed the app when a supply-chain change meant I no longer needed it. Customer support was just as amazing when removing the app as when installing it. I wouldn't hesitate to use other ShineDezign apps
Full control over what products are available for pre-order, for what price (partial Pre-payment!), from what period, for how long, etc etc. Support is quick and good.
Only thing that could be improved is the speed of the pre-order-button on the site. It does not delay the loading of the rest of the site, but it just takes a bit more time to load the pre-order-button. Otherwise it would have gotten 5 stars for sure.
Quite easy to install and work out. So far we got the part payment part going I have not set up the notify me yet. I must say Vikas and his team were quite good in sorting out a problem with the text that was not displaying properly but Vikas and the rest of the team sort it out.
I had to purchase the full support option 27.99 $ p/m to get it sorted but you can use the 4 hours a month you get to sort out other problems you may have on your shop. I have been looking for an app which let us take a part payment on all the new release for a while. Finally, I found one.
This app has been great, but I did have some issues after changing my store's theme. I was initially told, via email, that the issues were because of my inventory quantities, but that was not the case. Once I was able to get on a live chat,Ritika spent about two hours with me on Black Friday to fix the issues. Thank you Ritika! The issues seem to be resolved now, and I look forward to continuing my use of Advanced Pre-Order.
B a r k w o o d
Support does a great job and they respond super quick! All of my issues were handled swiftly and accurately. I wish the app had more features to make shoppers aware of delayed shipping. Maybe a note for each variant in the cart?
Ninja Brand Inc
Had a few issues starting up, so just make sure you know what time zone you’re on when getting started for support. They were helpful once we started communicating, so they will definitely strive to help out. There’s a bit of functionality still being worked on that doesn’t work right now. There was no way to
actually see what products had timers enabled, and bulk editing for variants only works for enabling pre-order, it crashes if you attempt to use the features that aren’t working yet. As long as you know what is still in work, they’re very helpful and it works within those current limitations. Once they get that functionality, it’ll be a 5 star rating.