Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, enabling effective management of affiliate programs. They report increased sales and customer engagement due to its robust referral system. The app offers detailed affiliate activity reports, customizable codes for affiliates, support for various payment methods, and multi-level marketing systems. Its customer support is praised for prompt and helpful responses. The app is also noted for its cost-effectiveness, with the sales generated often covering its cost. The free version is sufficient for small brands to start affiliate marketing.

November 28, 2023

Gwen was so quick and efficient! Thank you!

Lashify
United States
About 3 years using the app
Secomapp replied December 4, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

November 1, 2023

So far I love the app and thought this was a specific review for my recent bulk payout experience. In regard to that I kept getting an error message because it was my first time so I'd fix what needed to be fixed and it would still give the error so I had to close and exit 3 times to get it to go through with my changes.

Just to add to it I submitted this review and it brought me back to the same page to submit the review. After 5 times I gave up and lo and behold my review is there. If this edit doesn't show up I'm not going to keep clicking this time. I'm tired ;)

Surthrival - Premium Supplements
United States
12 months using the app
Secomapp replied November 5, 2023

Hi there. We're sorry to hear about the issue you got there. We'd love to hear more about it in order to make things right for you. We've sent you a message via the in-app chat channel. We hope you can check it out.

Cheers!

January 5, 2024

Tommy the customer service chat person was beyond amazing! He answered every question and I had lots of them. Very knowledgable and professional. I"'m very impressed and can't wait to get going! Highly recommend!! Thank you Tommy!! :)

Break Up Bands
United States
About 4 hours using the app
Secomapp replied January 7, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

November 11, 2023

It has been easy to set up my first affiliate program and help center helped me with any question. Now It works and I get good partners

RevitalFlow
United Kingdom
2 months using the app
Secomapp replied November 13, 2023

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote.
If you have any questions or need help, please feel free to contact us via our live chat or email us at support@secomapp.com or via the in-app chat channel.

November 25, 2023

I am having a successful experience so far. Just joined so I am not sure if this is the best option but it has been very easy to setup and the items that I am looking for have been available to implement and address immediately.

Sunshine Photography Services
United States
6 days using the app
Secomapp replied December 4, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. In case you have some concerns or need some suggestions, feel free to reach out to us via the in-app chat channel. The UpPromote team is always there to help!

November 8, 2023

So far so good, seems easy to setup and nothing to complain about so far. Will update if anything changes.

Bib and Crib
United Kingdom
3 months using the app
Secomapp replied November 10, 2023

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at support@secomapp.com or via the in-app chat channel if you need our assistance. We're right here to help!

November 20, 2023

Since it was my first time to try to set up a commission link, I had a lot of questions. I am very grateful to Tommy for patiently answering all my questions and teaching me how to operate it. This was a great help for me to learn to use this software.This makes me have a good impression of this software

Wishaven
China
7 days using the app
Secomapp replied December 4, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

November 10, 2023

Have been using the app for a couple of months and it is working perfectly so far for what I need, customer service is amazing!

The Sun Is Up Boutique
United States
7 months using the app
Secomapp replied November 13, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

October 24, 2023

Best customer service experience. They help with any type of inquire with a very short waiting time. Especially had the pleasure to talk often with Tommy and he's very kind and professional in assisting any kind of problem we might have.

Yepoda.it
Germany
Over 1 year using the app
Secomapp replied October 25, 2023

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.

January 8, 2024

App is simple enough to get started up. Needed a bit of help from Gwen the virtual assistant and she was great. Thanks!

IdiotBoxArt
United States
About 3 hours using the app
Secomapp replied January 10, 2024

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback.
We will keep trying our best to contribute to your success.
Please feel free to reach us at support@secomapp.com or via the in-app chat channel in case you need a hand.