UpPromote Affiliate Marketing , 3,305 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, real-time tracking dashboards, and customizable affiliate links and codes. Many commend its effectiveness in boosting sales through referral programs and automating processes. The support team is praised for their prompt responses and custom code solutions. The free version with unlimited affiliates is beneficial for small brands and beginners, though some desire more features like PayPal auto-payment. The app is also noted for its aesthetic appeal, affordability, and ability to manage MLM systems effectively. One merchant reported gaining 3000 affiliates after using the app for nearly a year.
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Just setting this up now, had my questions answered straight away from Barney, he was super helpful and gave me great suggestions too
we were having issues with our tests as the SYSTEM won't TRACE THE TRANSACTIONS IN A STORE LOCKED BY PASSWORD. So if you are planning to test the app in a locked store you can forget about it the five-star rating is for the customer service officer by the name of Selena we hope the customer service will be as good as it is now should we decide to bring this app to life
This app has a lot of amazing features, it's really has everything I want in an affiliate plugin. Also the customer service is 10/10 (Thanks Tommy and others!), I wasn't even paying yet but always got very quick replies and got really GOOD answers!
Tommy is really good at following up with the client so as to ensure that they are never left in the dark. Keep it up
Very good experience with this app, has all the features you need and the customer support is amazing!
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at support@secomapp.com or the in-app chat channel.
Cheers!
Using this app for a year. It's great, love the functionality, very easy to navigate. I recommend this app to anyone looking for an affiliate program.
Selina has been very patient with me and answered my questions thoroughly with step by step directions! Thank you so much!
$800 a year GROSSLY OVER PRICED!
WARNING! Those who upgrade to this FROM THE $300 OPTION get offered ZERO discount... That is UNLESS you cancel the next day and they knock off $150 off THE $800, if you select "Was too expensive" - What about those that just buy it? Oh, they get nothing by the way.
For me, that's a disgrace in terms of business-to-business ethics
The basic set of features are lacking, you cannot even setup auto payment to paypal with the basic version, and the accounting options are all greyed out/missing, or constantly saying upgrade to pro next to them - If you have any subscription-based products where it requires a VERY simple , 3 minute bit of code, they force you to go onto pro which $800 a year
Hi there. This is Stark - CS manager at UpPromote. I'm sorry that our discount offer has upset you in such an unexpected way. We do acknowledge that some users need to use a single feature in a higher plan while cannot afford the whole subscription plan. Therefore, we consider the discount offer to be some help from us. As with any other SaaS business, offering discounts for users who want to leave is a very common effort to retain users. We never meant to upset our users like that.
Anyway, in the first quarter of 2024, we're going to do some testing and consider applying a new subscription model in which users can subscribe to separate features. We hope that with this new model, we can reach and assist more small businesses. Anyway, we always value feedback from users, so thank you for sharing your insights.
Best,
New to the app and didn’t really have a clue what I was doing, I reached out for help and selina got back to me straight away,(didn’t keep me hanging about like a few apps have done in the past) she offered me some really good advice that will certainly help me grow my business, was really friendly and surprisingly didn’t get annoyed with how dumb I am when it comes to all this haha. Thanks again selina for your wonderful advice
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app.
My team is always ready to give you a hand anytime so don't hesitate to reach us at support@secomapp.com or via the in-app chat channel if you need us.
Cheers!
I think the $90 per month is pricey for a person just getting started, maybe a 3 months trial and then $90 per month.
However, customer service was very good, Selina helped me out and she was extremely helpful.
Hi there. This is Stark from UpPromote support. I hope you're doing well. We do understand your situation there. We'd like to give you a hand. Please check your in-app support chat to find our trial offer. Hope to get your responses soon :)