Appointment Booking App ointo

Appointment Booking App ointo

Reviews (810)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features and smooth integration with Shopify 2.0 themes. They value the customizable booking options, seamless payment and Google Calendar integrations, and timely reminder notifications. The user interface is user-friendly, and the customer support is noted for its responsiveness and helpfulness. Continuous updates based on feedback and the ability to handle complex booking scenarios are also highlighted.

January 8, 2025

The Appointment Booking Appointo is my favorite application. It made my bookings much more fluid and my life easier. I had a small problem today with new variants not showing and needed fast fix. Karan called me fast and helped me resolve the problem in a minute. In general, the application is easy to use, and I was able to set it up myself with video tutorials.

Beauty Sweet Workshop
United States
Over 2 years using the app
December 31, 2024

There are glitches every month or two.
The support is not helpful and they take hours to answer and don’t bother even reading your messages.
I regret using them. Especially for the high price.
They have some good features (when they work) but there are TONS of draw backs.
The most frustrating is the constant problems my staff faces with their dashboard and double bookings which lead to client frustrations.
Extremely inconsistent performance.
This app might be good if you don’t have high volume nor need more than basic functionality.

Centre de Solution Santé
Canada
Over 1 year using the app
December 2, 2024

Working with the app is very easy and helps us better manage our online bookings. Customer service is also very helpful and clear.

Hawkes and Co
United States
Over 1 year using the app
November 12, 2024

Karan was amazing!

I can’t say enough great things about Karan and the amazing help they provided with getting our website ready! From start to finish, Karan was professional, knowledgeable, and incredibly patient. They listened to all of our ideas and needs, and then brought them to life in a way that exceeded our expectations. Not only did they solve technical issues with ease, but they also offered creative suggestions that really elevated the overall design and functionality. If you're looking for someone who truly knows their stuff and makes the whole process smooth and stress-free, Karan is your go-to person. Thank you so much for all your hard work and dedication—our site looks fantastic!

Dash Cakes
Australia
About 1 month using the app
January 7, 2025

Using the app is incredibly simple and has significantly improved the way we manage our online bookings. Karan is not only helpful but also provides clear and concise support whenever needed.

Priya Spa Inc. (CAN)
Canada
3 months using the app
October 15, 2024

I love working with this company. Very communicative and will assist anyway they can. Their app is user friendly and easy to use. They work very hard to give the best customer service. I love them and highly recommend them!

In Her Hands
United States
Over 2 years using the app
November 14, 2024

This calendar app is fantastic! It's super user-friendly, customer service is outstanding—fast, friendly, and always helpful. Highly recommend for anyone needing a reliable, simple calendar app!

Carina Hildebrandt
United States
About 1 year using the app
November 22, 2024

USE THEM FOR ALL OF MY STORES AND WILL CONTINUE TO DO SO! SUPERB CUSTOMER SUPPORT - 1am/1pm THEY ARE ALWAYS AVAILABLE TO HELP!

Crystal Clear California
United States
4 months using the app
November 18, 2024

The Appointo app is okay. I'm finding a lot of limitations and seem to always have to upgrade.

My chat help has been fantastic though. Everytime I contact them they are quick to answer and solve my issues. They are always pleasant. I just had a great conversation with Karan. He was very helpful.

Patriot Clean Out Store
United States
About 1 year using the app
October 22, 2024

I've launched workshops for my business, and this app is working great for getting bookings. I had something I wanted updated (from the default), and they made the update on the backend the same day I requested it. The only thing I wish could change is that if you enable people to join a waitlist, your customers get charged right away - evidently this is because of something on the Shopify checkout process, so can't be changed (at least not with my lack of IT skills). Overall though, it's pretty easy to use once you get through your first one and figure it all out.

Soapfistication
Canada
22 days using the app