Reviews (2,462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.
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******THEY HAVE FORCED ME TO CHANGE THE REVIEW!***** The app is fine for a basic store with couple of hundred subscribers but you can not trust this app! They launch new features without testing which can be very damaging for your brand which has happened to us. They launched a new feature in newsletter where the email will show the last viewed items to subscribers but instead it did not show anything and showed some code in the email. The email was sent to over 8000 people so you can imagine the debacle. When I contacted customer support, the guy first said its browser issue and then said forward me the email you recieved. I forwarded him the email and he said he can see everything in correct format. I asked him to take a screenshot of what he received and he said he can't do that which was surprising. I kept pushing him to send me screenshot and finally he sent me a screenshot of the top banner which did not show anything. After that he said, problem is more complex and he has forwarded it to the other department which basically means he lied about what he received in email! Since then, I haven't heard from them. Imaging how its ruined our brand with this amateur app. A word of advice, go for a more reputed app which you can trust and have reliable customer support if you want to grow you busniess.
Excellent Service, very patient whit me. Also, help me a lot to understand the system. Abhishek was a great help A+
Its good to have agent giving the instant online customer service via meet, really appreciate it.
App really easy to use and to configurate
Nice and fast customer service
Great designs of popup forms
Great for free
This was the best assistance I’ve had when chatting in for help. I was able to get all of my questions answers and issues resolved. I am very happy with my assistance today
It's an amazing app and easy to use. Perfectly solved my problem currently. Highly recommended. If you are considering email marketing, this gonna do you a lot help.
Great APP, prompt customer service. Very happy to work with the team members, especially Snajeet. Thank you.
Fast and great customer service. Easy and very intuitive app. Highly recommended to boost your online store
This is one of the best apps on Shopify. I most definitely recommend it. Pretty much works by itself
Thanks for your valuable feedback. I am glad to know that you liked the app.
We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at support@automizely.com
We will do our best to make sure your experience with us is worth a 5-star rating
Regards,
Rupam
Team Automizely