Reviews (2,462)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance customer engagement and boost sales through effective SMS and email marketing tools. They appreciate its user-friendly interface, seamless system integration, and real-time updates on orders and promotions. The support team is also praised for their quick and helpful service, ensuring a smooth user experience.

September 12, 2022

Terrible app. Took 4 days to send an email to 700 subscribers. This app also makes there collection of subscriber data impossible to import into shopify. So if you don’t pay for the app you loose your subscribers.

Tied to the Ocean Studio
Canada
About 1 year using the app
AfterShip replied September 12, 2022

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

You are our valued user and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

Also, one of our Automizely expert has sent an email to you so that we can connect over the screen share meeting to fix it in one go.

Regards,
Ankush Kumar
Team Automizely

April 6, 2021

I'm using the social proof features and works perfectly. Support are super quick to answer my 1001 questions, always ready to help and talk me through what I need to do. And all for free!

Handmade Stories
United Kingdom
15 days using the app
November 18, 2021

Its a great app, full of tools. we are very glad with it. / O app é bom, com bastante funções e super customizável, o atendimento também é rápido.

Adversa Makeup
Brazil
14 days using the app
February 20, 2024

Great experience, customer support was fast and fixed the issue with ease. Highly recommend!

Proatein Mealz
Canada
14 days using the app
Edited May 19, 2021

I LOVE this app! I needed something reasonable for my email campaigns. I made it running in a few minutes and I am no technical type at all. Everything in the app is easy to set up. Not complicated at all. Customer support is fast and great. So far no problem! GREAT JOB guys!

Rosie's Store
United States
14 days using the app
February 2, 2023

Excelente aplicación, tiene mas de lo que esperaba! Cada producto puede tener su opinion y además mostrar comentarios destacados en mi pagina principal.
Además que se pueden exportar comentarios de otras fuentes!
Increible herramienta

Shopper Bridge
Mexico
14 days using the app
April 9, 2021

This app is easy to use and offers a lot of creative elements for designing emails and pop ups! The support is quick and very responsive and helpful.

Happiness Studio
United States
14 days using the app
Edited May 28, 2021

Love it, looking for ways to increase usage, started with abandoned carts, now I'm adding newsletters.

Fun At Home Chile
Chile
14 days using the app
November 1, 2023

Customer service call and help was awesome! Solved my issues and was super helpful.

King of the Jungle
United States
14 days using the app
February 14, 2024

fast response

Amar-T Calzados y Complementos
Spain
14 days using the app