Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email automation, segmentation, A/B testing, and SMS marketing tools. They value its customizable templates and detailed campaign reports. The app's ability to personalize messages based on customer behavior is praised for boosting engagement and sales. Its SMS marketing feature is noted for real-time, targeted messaging. Merchants commend the efficient and helpful customer service, and the ease of integration. The free plan is suitable for some businesses. The app is recommended for its ease of use, flexibility, and fast live chat support. It's found to be effective for automated marketing projects, enhancing conversion rates, and increasing returning customers.

January 24, 2023

Great service and great customer support. Aditya Kumar who was assigned to me was extremely helpful and patient and solved my issue quickly. Highly recommend the service.

8 months using the app
Edited March 18, 2023

At first this app seem great but 2 weeks later and I can’t even get in the app.

I’ve tried multiple different browsers, cleared cookies and caches and still nothing. Customer service takes forever to respond. Can’t access anything. And 1st time you ask for help they’re quick to help so they can force you to leave a good review.

Don’t do it, def find you another app cause I Definitely will be looking for a better app.

United States
7 months using the app
February 24, 2023

Quick support and lots of options to resolve the problem. Continued support is appreciated. Lots of integrations that are super helpful.

Forage and Roam
United States
11 months using the app
August 22, 2023

I uninstalled the app within the USAGE trial period.

I was still billed regardless

Wouldnt recommend at all

28 minutes using the app
AfterShip & Automizely replied August 23, 2023

We apologize for the inconvenience caused regarding the billing charges.

We received your query on 22-Aug-23 and initiated the refund along with a confirmation email for the refund on the same day.

We would love to set up a call to understand any feedback or challenges you faced while using the app and hopefully clear any doubts you may have.

Looking forward to hearing from you!

Team Automizely

February 12, 2023

Great customer service would highly recommend to anyone looking for a great app to email market as well as use pop ads

United States
5 months using the app
April 20, 2023

Prabha is an INCREDIBLE support service operator. Absolutely faultless! So helpful, kind, patient, and goes the extra mile. An absolute asset to the business. Thank you Prabha!

TH Brown
10 months using the app
January 10, 2023

I Started my store recently customer support is very good rest will update later Thanks Aparna for quick help its mean a lot.

4 months using the app
December 15, 2022

Extremely helpful! Thank you for your assistance with figuring out the problem with my popup campaign.

Arcana Naturals
United States
10 months using the app
February 7, 2023

great job, great service! would always use it again. also love the chat and the they react super fast.

paopao essentials - Naturkosmetik für die Frau
6 months using the app
March 26, 2023

Fantastic customer service, Response very fast, and fixes all issues quickly. I have had a great experience with Automizely Email Marketing,SMS.

Easy Living Aussie Solutions
4 months using the app