Overall rating
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email automation, segmentation, A/B testing, and SMS marketing tools. They value its customizable templates and detailed campaign reports. The app's ability to personalize messages based on customer behavior is praised for boosting engagement and sales. Its SMS marketing feature is noted for real-time, targeted messaging. Merchants commend the efficient and helpful customer service, and the ease of integration. The free plan is suitable for some businesses. The app is recommended for its ease of use, flexibility, and fast live chat support. It's found to be effective for automated marketing projects, enhancing conversion rates, and increasing returning customers.

June 13, 2023

tres content l'équipe est de qualité je ne peut que recommande

nautilus lover
16 days using the app
Edited May 11, 2023

Thank you very much the team for your help with all our questions. Yogesh was very prompt and personal in his replies to my many questions to and fro. Initiated a call and shared his screen to guide me on my specific requirements. Hope the app will live up to this level of service, post-payment! :)

3 months using the app
April 28, 2023

I have been using this app for about a month and it is easy to use. Customer support is excellent - quick to respond to questions in instant chat!

Silk Den Collections
United States
About 1 month using the app
December 25, 2022

Thank you for a quick support. I had an issue with this app, but it was quickly resolved. Thank you :)

9 months using the app
April 11, 2023

Finally someone at Automizely fixed the issue I've been having for weeks. Excellent job. Thank you!!

Wild Gypsy
United States
26 days using the app
June 5, 2023

Easy to go, easy to use. If u have zero experience and zero money , its the best choice!! Just try it out !

12 days using the app
AfterShip & Automizely replied June 5, 2023

Thanks for your valuable feedback. We are glad that you found our app useful and easy.

It is always nice to understand your requirements so we can meet your expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Team Automizely

May 19, 2023

I love how easy this app is to use.
Thank you to Pooja for helping and assisting me so quickly and professionally with my request!

Self Made Vendors LLC
United States
17 days using the app
February 15, 2023

Unable to send newsletters as the app has errors. The product does not work. Very disappointed. Slow support, did nothing about the issue. Moreover, you have to use YOUR own email for sending the newsletters - you are not provided with a free SMTP server. Basically, you are paying money just for the interface rather than the actual sending of newsletters. Yet, you are charged on the basis of the total number of customers on your store - just to use their interface rather than an email sending service.

Glow Bar London
United Kingdom
About 1 month using the app
AfterShip & Automizely replied February 15, 2023

Thank you for sharing your feedback with us.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

You are our valued user, and we always aim to deliver a great experience. We are very disappointed to know that our service did not meet your expectations.

We will try to investigate the reason for the concern that you have raised and ensure that all your issues get resolved and that you are delighted with our services.

Also, one of our Automizely experts has sent an email to you so that we can connect over the screen share meeting to fix it in one go.

Team Automizely

February 9, 2023

Automizely is a very intuitive system, their contact support team are very helpful. Kumar was very patient and helpful Offering a call for support.

United Kingdom
9 months using the app
February 24, 2023

I've had a great experience thus far. They resolved my issue very quickly! I appreciate their customer support!

All Things Childcare
United States
3 months using the app