Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

January 2, 2024

Assistance via chat was easy and straight forward and very helpful!

Jmara’s Closet
Australia
Over 2 years using the app
AfterShip replied January 3, 2024

Thanks for your valuable feedback. We are glad you liked our app and customer service.

It is always nice to understand your requirements so we can meet your expectations and ...

September 16, 2021

I love this app. Support is always available they will able to assist with all questions. I'm up in the late hours working and was able to make contact with support,

Kreative Designz By April
United States
Over 2 years using the app
AfterShip replied September 16, 2021

Thanks for your valuable feedback.

We are pleased to know about your experience with our app and support team.

We are open to suggestions if you have any. It is always nice ...

August 6, 2020

Hello,
this is one of the best free App with your content what I can have on my Shoppify store. Huge amount of function what you can use on your store is just awesome. Everything is perfect working, admin is very friendly-user with lots of functions and customer support working fast. Thank you!

Pandoo.cz
Czechia
Over 2 years using the app
AfterShip replied August 7, 2020

Thank you for your appreciative words. Glad you have a great experience with the app.

Edited January 26, 2021

This is pretty easy to use platform. I am looking forward to all the great features, especially using the email campaign tool. It's very easy to navigate. Thank you!

LOLA House of Style
United States
Over 2 years using the app
October 24, 2022

customer service was quick and easy to solve my problem. Very patient in helping me resolve some minor issues!

Bloodwear
United Kingdom
Over 2 years using the app
Edited November 17, 2021

Best Popup App on Shopify! And thanks to Ayushi from Customer service team , she was really helpful!

Canvasez
Germany
Over 2 years using the app
May 27, 2021

2 words. AWESOME APP, 3 word more AWESOME CUSTOMER SERVICE = 5 Stars. Thank u !! It is very easy to use and perfect for the project im working on.

Acapulco Royale Shop
Germany
Over 2 years using the app
December 12, 2023

Ottima assistenza :)

Canvas Creation Lab
Italy
Over 2 years using the app
December 18, 2022

great customer care.He went above and beyond to help.Thank you!Made. the process simple and understanding.

Bconscious Naturals
United States
Over 2 years using the app
Edited September 19, 2021

So far loving the app. So far it is really easy to use and navigate. Especially when your not very computer savvy. Online chat is always super helpful

Kaysbees
Australia
Over 2 years using the app