Reviews (6,391)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and satisfaction with timely order updates and promotional messages. They report increased conversion rates and ROI, crediting its real-time updates, email campaigns, and automation tools. The user-friendly interface and easy setup facilitate marketing tasks like SMS updates and pop-up creation. Customer support is also praised for being quick and helpful.

Edited July 30, 2022

For a free service, this is awesome! Tons of features with new ones being added on a regular basis. Sometimes it can be a bit clunky, but customer service has always been helpful and my overall experience has been extremely positive!

Acid Kitty Bath & Body
United States
Over 2 years using the app
AfterShip replied March 30, 2022

Thanks for your valuable feedback.

We are pleased to know about your experience with our support team.

It is always nice to know the requirements of our users so that we can ...

Edited May 3, 2024

It’s great to have everything in one place will plenty of support. Had my late Friday night problem resolved in 5 mins!

Empire Equestrian
Australia
Over 2 years using the app
June 16, 2023

Awesome customer service and app is easy to navigate. The chat feature comes in handy when you're in a pinch. I highly recommend.

shopcpride
United States
Over 2 years using the app
August 4, 2021

Customer service is quick and helpful . They approved my store within minutes in order to remove the automizely branding on emails . Thank you !

Nodory
United States
Over 2 years using the app
September 11, 2021

great customer service and apps, suitable for different industry, it is a must application in your store

Adelais Lingerie
Malaysia
Over 2 years using the app
January 12, 2024

Good!

Mofunparts
United States
Over 2 years using the app
November 22, 2021

Received prompt and efficient support from Aditi! Thank you so much for your assistance. Keep it up!

Zettuu
South Africa
Over 2 years using the app
May 12, 2021

My Rep was quick with responses and helpful to all my inquires. Very professional and seemed eager to help me with what was needed.

Eleven O' Four Decor
United States
Over 2 years using the app
January 12, 2022

Lovish was extremely helpful and patient with my questions. He thoroughly answered everything that I asked. Thank you!

Impasto Design
United Kingdom
Over 2 years using the app
Edited June 3, 2021

An absolutely fantastic and essential set of tools for digital marketing on your site. Do not miss out. Richard Clarke Cosmetics

Gold Pantha
United Kingdom
Over 2 years using the app