Reviews (3,409)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective management of customer reviews, which enhances trust and engagement. They praise its automated review collection feature for boosting customer loyalty and sales, and appreciate the customizable widgets and ability to import reviews from other platforms. The app is user-friendly with features like automated emails and direct responses to feedback, and it operates smoothly without significant issues. Customer support, particularly from team members like Ayushi, Jai, and Akanksha, is frequently highlighted for its responsiveness and helpfulness.

Edited March 13, 2023

I would love to put more stars but unfortunately cannot. Despite that my issue was resolved. It has taken days to finally get help and guidance and lots of nerves and stress. It just took too long. Customer service has not dealt with the issue in the best way possible hence why I am only able to give 3 stars. The app is functioning well and I have not had any issues until recently. Apart from that, if you are on a budget. I would recommend this free app but would suggest to move to a different app, with more functions and better customer service (such as vitals) when you are able to afford it.

Lazy Dreamers Pets
United Kingdom
About 1 year using the app
AfterShip replied March 13, 2023

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. This is not the experience we want to provide to our users.

We understand your concern and would like to rectify this on priority over a quick call. One of our team members has reached out to you over email. Please share your availability so we can make your experience a 5-star one.

If you need any further assistance, please feel free to contact us via the live chat option available on your account or email us at support@automizely.com

We are looking forward to your response.

Regards,
Team Automizely

March 23, 2021

I'm using Automisly for importing the reviews and it worked well. The support team responded quickly to my issues and I'd appreciate their patience.

fashionedg
India
12 days using the app
August 7, 2021

Helped me alot, very easy to use and understand, great layout of the app and looks professional thanks for the help.

Asap Vapes
United Kingdom
12 days using the app
July 28, 2022

Everything you need for reviews, many options, easy to use, good templets, really good customer service.

VUATOO
Germany
12 days using the app
September 28, 2021

Really a great program and it has a support team that I have not seen in any other applications, I would recommend it to everyone. Thank you to the work team

GIRLINA
United States
12 days using the app
Edited April 29, 2022

So far this app has helped me a ton! Super clean reviews with great support! Definitely check it out if you are looking to reward your customers for leaving reviews!

True Northmen: A Beard Company
Canada
12 days using the app
May 3, 2022

Shreyasi was super helpful, did everything I asked and even complimented my design. Big thanks to her.

ledvisual
United Kingdom
12 days using the app
May 13, 2021

Really good app and user friendly! Helps me a lot to import reviews from Ali to my store! 100% recommended!

ProCycling
Portugal
12 days using the app
June 15, 2022

Product did a very great job. And it's can do what the app descript even tho it's free. What more to expect?
Customer service is great too

Refinera
Singapore
12 days using the app
October 21, 2022

Aplicativo maravilhoso.
Consegui importar os comentários direto para a minha loja.
Com certeza é o melhor aplicativo da categoria.

GUSMAFE
Brazil
12 days using the app